At a Glance
- Tasks: Lead and support multiple premium catering operations across the UK.
- Company: Join Restaurant Associates, a leader in hospitality and catering.
- Benefits: Enjoy a competitive salary, pension scheme, and exclusive discounts.
- Other info: Be part of a diverse team that values your unique talents.
- Why this job: Make a real impact by driving operational excellence and client satisfaction.
- Qualifications: Experience in multi-site operations and strong leadership skills required.
The predicted salary is between 27900 - 34100 £ per year.
Regional Operations Manager, earn up to £65,000 DOE
We're looking for an experienced Regional Operations Manager to join the Restaurant Associates team, leading a diverse portfolio of premium catering operations across multiple UK locations.
As Regional Operations Manager, you'll have overall responsibility for the performance of multiple locations.
You'll provide strategic leadership, coaching and support while ensuring operational standards, financial performance and client satisfaction remain consistently high.
- What You'll You Be Doing
- Lead and support the operational performance of 5+ sites across the region.
- Manage, coach and develop direct-reports.
- Deliver outstanding client relationships and service excellence across multiple contracts.
- Drive financial performance, ensuring budgets, forecasting and cost controls are achieved.
- Identify opportunities for growth and continuous improvement.
- Ensure compliance with company standards, health & safety and food safety requirements.
- Work collaboratively with clients and internal stakeholders to deliver commercial success.
- What You'll Need To Succeed
- A successful background in multi-site or multi-outlet operational leadership.
- Experience managing operations with an annual turnover of £4 million or more.
- A track record of leading multiple locations, regions or clusters.
- Experience managing diverse client portfolios and building long-term client relationships.
- Strong commercial awareness with excellent budgeting, forecasting and financial management skills.
- Outstanding communication and stakeholder management abilities.
- A passion for developing people and creating high-performing teams.
Benefits
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and My Learning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking. com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
We're particularly interested in candidates who have already operated successfully in a Regional Operations Manager role or are currently leading a significant multi-site operation with comparable scale and complexity.
About Us
Restaurant Associates provides brilliant hospitality through our food, drink and services.
We work with our partners and collaborate with our clients to achieve great things together.
Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers.
We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.
We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
#J-18808-Ljbffr
Regional Operations Manager in Birmingham employer: Restaurant Associates UK
Restaurant Associates UK is an excellent employer, offering a vibrant work culture where team members are celebrated for their dedication to exceptional customer service. With a focus on employee growth and development, we provide clear pathways for advancement within the company, all while enjoying a balanced work-life schedule with day shifts from Monday to Friday.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Operations Manager in Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Restaurant Associates UK. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Restaurant Associates UK
Don't be shy about reaching out to Restaurant Associates UK directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Regional Operations Manager in Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Restaurant Associates UK and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Restaurant Associates UK
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
