At a Glance
- Tasks: Lead training for new hires and upskill experienced operatives in a fast-paced warehouse.
- Company: Join Relay, a rapidly scaling logistics startup backed by major investors.
- Benefits: Flexible hours, competitive pay, and a vibrant team culture focused on growth.
- Other info: Dynamic workplace with opportunities for personal and professional development.
- Why this job: Make a real impact by shaping the skills of your team in an innovative environment.
- Qualifications: Strong communication skills and a passion for developing others.
The predicted salary is between 12 - 15 £ per hour.
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest‑ever logistics Series A ($35M), led by deep‑tech investors Plural, Relay is scaling faster than 99.98% of venture‑backed startups. We’re assembling the most talent‑dense team the logistics industry has ever seen.
Relay’s Mission: Free commerce from friction. Today, high delivery costs act as a hidden tax on e‑commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone.
THE TEAM: ~110 people, more than half in engineering, product and data. 45+ advanced degrees across computer science, mathematics and operations research. Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle. An intellectually vibrant culture of first‑principles thinking, tight feedback loops and relentless experimentation.
As a Training Supervisor, you will own the full training journey, from onboarding new hires to upskilling experienced operatives, ensuring every team member has the skills and knowledge to sort accurately and efficiently. Reporting to the Operations Lead, you will work closely with Warehouse Operations, Quality, and Workforce Management to deliver training and education initiatives, accelerate time to productivity, and drive consistent performance across all shifts.
What You Will Lead:
- Training Delivery: Plan and deliver training across all programs from new hire onboarding, cross‑skilling, refresher sessions, to process and product launch rollouts.
- New Hire Development: Guide new operatives through their incubation period with structured coaching and direct floor support. Track progress against targets, intervene early, and ensure every new hire graduates.
- Centre Performance: Monitor centre KPIs, identify skill and process gaps, and work with Shift Managers and Quality Supervisors to build targeted training solutions that move the needle on accuracy and productivity.
- Records & Documentation: Maintain accurate and audit‑ready training records, track completion and graduation milestones, and ensure all processes and Learning Management System (LMS) content are up to date and relevant.
Who Will Thrive in This Role:
- A natural people developer, patient with new hires, direct with feedback, and genuinely invested in watching others grow.
- A clear communicator who can break down complex processes into simple, floor‑ready steps.
- Calm and adaptable in a fast‑paced, high‑volume warehouse environment.
- Data‑aware, able to read performance metrics and translate them into practical training decisions.
- A quality‑first operator with a "right the first time" mindset.
- A collaborative partner who builds strong relationships and trust with Warehouse and Sortation Operations stakeholders.
Who Thrives at Relay:
- Aim with Precision: You define problems clearly and measure your impact meticulously.
- Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction.
- 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience.
- All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts.
- People‑Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success.
- Grow the Whole Pie: You seek out win‑win solutions for merchants, couriers, and our customers, because when they thrive, so do we.
Relay is an equal‑opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
Training Supervisor - Uxbridge Sortation Warehouse (0 Hour Contract) employer: relaytech.co
Relay is an exceptional employer that prioritises employee development and a vibrant work culture, making it an ideal place for those looking to grow in the logistics industry. With a focus on training and upskilling, the role of Training Supervisor offers the opportunity to shape new talent while working in a fast-paced, innovative environment in Uxbridge. Employees benefit from a collaborative atmosphere that values feedback, continuous improvement, and a commitment to diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Training Supervisor - Uxbridge Sortation Warehouse (0 Hour Contract)
✨Tip Number 1
Network like a pro! Reach out to current employees at Relay on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Training Supervisor role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by understanding Relay's mission and values. Think about how your skills align with their goal of making e-commerce seamless. Show them you’re not just looking for a job, but that you genuinely want to contribute to their vision.
✨Tip Number 3
Practice your training delivery skills! Since this role involves coaching new hires, consider doing mock training sessions with friends or family. Get comfortable breaking down complex processes into simple steps – it’ll impress them during the interview!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Relay. Let’s get you in there!
We think you need these skills to ace Training Supervisor - Uxbridge Sortation Warehouse (0 Hour Contract)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about becoming a Training Supervisor and how you can contribute to our mission of freeing commerce from friction.
Tailor Your Experience:Make sure to highlight relevant experience that aligns with the job description. We love seeing how your past roles have prepared you for this position, especially in training and development. Be specific about your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on communicating your skills and experiences effectively. Remember, less is often more!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at relaytech.co
✨Know the Company Inside Out
Before your interview, dive deep into Relay's mission and values. Understand how they aim to reshape logistics and free commerce from friction. This knowledge will help you align your answers with their goals and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Training Supervisor, you'll be developing others, so highlight your experience in coaching and mentoring. Prepare examples of how you've successfully guided new hires or improved team performance. Be ready to discuss your approach to giving feedback and fostering growth.
✨Demonstrate Data Awareness
Relay values data-driven decisions, so come prepared to discuss how you've used metrics to inform training strategies in the past. Think about specific KPIs you've monitored and how you've adapted training based on performance data. This will show that you can make informed decisions that drive results.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Prepare for scenarios where you might need to address skill gaps or adapt training methods on the fly. Practising these responses will help you demonstrate your calmness and adaptability under pressure.
