At a Glance
- Tasks: Lead training for new hires and upskill existing team members in a fast-paced warehouse.
- Company: Join Relay, a rapidly growing logistics startup reshaping e-commerce delivery.
- Benefits: Flexible hours, competitive pay, and a vibrant team culture focused on growth.
- Other info: Dynamic environment with opportunities for personal and professional development.
- Why this job: Make a real impact by developing talent and enhancing operational efficiency.
- Qualifications: Strong communication skills and a passion for helping others succeed.
The predicted salary is between 12 - 15 £ per hour.
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest‑ever logistics Series A ($35M), led by deep‑tech investors Plural, Relay is scaling faster than 99.98% of venture‑backed startups. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone.
THE TEAM
~110 people, more than half in engineering, product and data. 45+ advanced degrees across computer science, mathematics and operations research. Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle. An intellectually vibrant culture of first‑principles thinking, tight feedback loops and relentless experimentation.
The Opportunity
As a Training Supervisor, you will own the full training journey, from onboarding new hires to upskilling experienced operatives, ensuring every team member has the skills and knowledge to sort accurately and efficiently. Reporting to the Operations Lead, you will work closely with Warehouse Operations, Quality, and Workforce Management to deliver training and education initiatives, accelerate time to productivity, and drive consistent performance across all shifts.
What You Will Lead
- Training Delivery: Plan and deliver training across all programs from new hire onboarding, cross‑skilling, refresher sessions, to process and product launch rollouts.
- New Hire Development: Guide new operatives through their incubation period with structured coaching and direct floor support. Track progress against targets, intervene early, and ensure every new hire graduates.
- Centre Performance: Monitor centre KPIs, identify skill and process gaps, and work with Shift Managers and Quality Supervisors to build targeted training solutions that move the needle on accuracy and productivity.
- Records & Documentation: Maintain accurate and audit‑ready training records, track completion and graduation milestones, and ensure all processes and Learning Management System (LMS) content are up to date and relevant.
Who Will Thrive in This Role
- A natural people developer, patient with new hires, direct with feedback, and genuinely invested in watching others grow.
- A clear communicator who can break down complex processes into simple, floor‑ready steps.
- Calm and adaptable in a fast‑paced, high‑volume warehouse environment.
- Data‑aware, able to read performance metrics and translate them into practical training decisions.
- A quality‑first operator with a "right the first time" mindset.
- A collaborative partner who builds strong relationships and trust with Warehouse and Sortation Operations stakeholders.
Who Thrives at Relay
- Aim with Precision: You define problems clearly and measure your impact meticulously.
- Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction.
- 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience.
- All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts.
- People‑Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success.
- Grow the Whole Pie: You seek out win‑win solutions for merchants, couriers, and our customers, because when they thrive, so do we.
Relay is an equal‑opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
Training Supervisor - Nottingham Sortation Warehouse (0 Hour Contract) employer: relaytech.co
Relay is an exceptional employer that prioritises employee development and a vibrant work culture, making it an ideal place for those looking to grow in the logistics industry. With a focus on training and upskilling, employees benefit from structured coaching and a collaborative environment that encourages innovation and continuous improvement. Located in Nottingham, the Sortation Warehouse offers a dynamic setting where team members can thrive and contribute to reshaping e-commerce logistics.
StudySmarter Expert Advice🤫
We think this is how you could land Training Supervisor - Nottingham Sortation Warehouse (0 Hour Contract)
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise answers. Think about how your experiences align with their values and the role.
✨Tip Number 3
Prepare some thoughtful questions to ask at the end of your interview. This shows that you’re engaged and serious about the position. Ask about their training programs or how they measure success in the role.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple way to express your appreciation and reiterate your interest in the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Training Supervisor - Nottingham Sortation Warehouse (0 Hour Contract)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Training Supervisor role. Highlight your experience in training and development, and how it aligns with our mission to enhance the online shopping experience.
Showcase Your People Skills:We’re looking for someone who can develop others and communicate clearly. Share examples of how you've successfully trained or supported new team members in the past, and how you’ve built strong relationships in a fast-paced environment.
Be Data-Driven:Since we value data awareness, mention any experience you have with tracking performance metrics or using data to inform training decisions. This will show us that you understand the importance of measuring success.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity at Relay.
How to prepare for a job interview at relaytech.co
✨Know the Company Inside Out
Before your interview, dive deep into Relay's mission and values. Understand how they aim to reshape logistics and free commerce from friction. This knowledge will not only impress your interviewers but also help you align your answers with their goals.
✨Showcase Your Training Skills
As a Training Supervisor, you'll need to demonstrate your ability to develop people. Prepare examples of how you've successfully onboarded or upskilled team members in the past. Highlight your coaching style and how you track progress to ensure everyone thrives.
✨Be Data-Savvy
Relay values data-driven decisions, so be ready to discuss how you've used performance metrics to inform your training strategies. Bring specific examples of how you've identified skill gaps and implemented targeted training solutions that improved productivity.
✨Emphasise Collaboration
This role requires strong relationships with various stakeholders. Prepare to talk about times when you've worked closely with others to achieve common goals. Show that you're a team player who values feedback and builds trust within a fast-paced environment.
