At a Glance
- Tasks: Lead a team to deliver exceptional customer service and achieve sales targets.
- Company: Join a respected retail company with a strong focus on values and teamwork.
- Benefits: Attractive salary, bonuses, benefits, and free onsite parking.
- Other info: Work 5 days a week, including weekends, with opportunities for career growth.
- Why this job: Make a real impact in a dynamic retail environment while developing your leadership skills.
- Qualifications: Experience in managing teams in retail and a passion for customer service.
The predicted salary is between 30000 - 35000 £ per year.
Our client based in Shrewsbury is looking for an experienced Store Manager to join their established and growing company. Reporting to the sales manager, you will be a driven, hardworking KPI focused individual with the ability to influence your team in order to drive results and set direction. You will have a positive and determined mind-set and be focused on promoting the company core values. You will ensure all company policies and procedures are adhered to and best practice is followed in store.
Responsibilities will involve:
- Creating the best customer journey possible by offering exceptional customer service and store standards
- Achieving and exceeding KPI’s and controlling costs to maximise profit
- Dealing with staff performance issues, training and coaching to improve performance including HR matters such as return to work interviews, welfare meetings etc.
- Acting as a role model for all employees by continuously exhibiting a high level of attention to detail and direction in all tasks whilst using a consistent management style that follows the companies best practice
- Ensuring yourself and your team are compliant to all company policies
- Keeping day-to-day activities organised, creating rota’s and working with the company HR system to ensure employees are up to date with all relevant policies
- Driving footfall in store
- Conducting training and coaching sessions to inspire and develop employees
- Addressing employee problems on the job to ensure everyone is thriving in the workplace and ensuring they are motivated in order to reach their full potential
- Maintaining a safe and clean work environment enforcing to Health and Safety policies
- Organising promotions and spearheading marketing efforts by setting up displays and educating customers and employees on promotions
- Managing projects as assigned and delegating tasks to employees
You must demonstrate a motivated, strong and friendly approach with reliable, ethical and solid leadership skills with a background in managing medium to large sized teams in a high-ticket retail store. This is a fantastic opportunity to work for a well respected and established retail company working 5 days out of 7 including weekends offering an attractive salary of between £30,000 and £35,000 DOE plus bonus, benefits and onsite free parking.
If you would like to apply for this role, please send your CV to Rob at Red Recruitment today!
*We aim to reply to all applications within 48 hours. By applying for this position you give your consent for us to keep your CV for up to 3 months. In the event that you have been unsuccessful for this position, we will retain your details should anything else suitable become available. Please request in writing should you not wish us to retain your details for this purpose. Your details will not be shared with any third party without your express permission.
Store Manager in Shrewsbury employer: Red Recruitment Solutions
Red Recruitment Solutions is an excellent employer, offering a supportive and friendly work environment in Market Drayton. Employees benefit from flexible working hours, competitive pay that increases after the probationary period, and opportunities for growth within the company. The role of Retail Sales & Delivery Assistant not only allows for meaningful customer interaction but also provides a chance to develop valuable skills in a dynamic retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Shrewsbury
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Red Recruitment Solutions, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Red Recruitment Solutions!
We think you need these skills to ace Store Manager in Shrewsbury
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Red Recruitment Solutions, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Red Recruitment Solutions and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Red Recruitment Solutions that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Red Recruitment Solutions
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
