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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional dining experiences and maintain high service standards.
- Company: Join Wotton House, a historic hotel known for its stunning gardens and unforgettable events.
- Benefits: Enjoy perks like discounted stays, flexible hours, and free meals on duty.
- Why this job: Be part of a top-rated hospitality team that values diversity and employee wellbeing.
- Qualifications: Proven restaurant management experience and strong leadership skills are essential.
- Other info: Celebrate your birthday with an extra day off and enjoy social events throughout the year.
The predicted salary is between 36000 - 60000 £ per year.
Restaurant Manager – Wotton House
JOIN US
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey
Our Hotel
At Wotton House Hotel, nestled in the heart of the stunning Surrey Hills, we don’t just host events – we bring visions to life and create moments that matter. Dating back to the 17th century, this historic gem boasts exquisite Grade II listed gardens and unique architectural charm, making it a premier venue for unforgettable occasions. Whether it’s a fairy-tale wedding or a high-profile corporate function, Wotton House blends its rich heritage with contemporary elegance to deliver exceptional experiences. If you have the drive and passion to turn meticulous plans into magical realities, we’d love to hear from you. Apply now and be part of something extraordinary.
A DAY IN THE LIFE OF A RESTAURANT MANAGER:
- Maintain Service Standards: Be present on the floor during peak times to ensure service standards are upheld.
- Team Communication: Conduct regular staff briefings to update the team on departmental, hotel, and company activities, including financial standing and customer feedback.
- Guest Feedback Management: Empower the team to handle guest feedback, address complaints proactively, and ensure feedback is recorded accurately.
- Cleanliness and Presentation: Take responsibility for the cleanliness and presentation of the restaurant.
- Anticipate Guest Needs: Enhance guest satisfaction by anticipating needs and promoting hospitality within the hotel.
- Staff Appearance and Conduct: Ensure staff are properly uniformed, maintain personal hygiene, and exhibit punctuality, politeness, and helpfulness.
- Promote Sales: Actively participate in increasing sales by upselling menu items.
- Operational Controls: Oversee cash reconciliation, monitor wastage and breakages, and ensure menus and promotional materials are accurate and up-to-date.
- Complaint Resolution: Investigate and resolve complaints, keeping the Duty Manager informed.
- Manage Reservations: Handle guest reservations, ensuring requests and dietary information are communicated effectively.
WHAT WE NEED FROM YOU
- Proven experience in restaurant management.
- Strong leadership skills with the ability to inspire a team and maintain composure under pressure.
- Excellent organisational and multitasking abilities.
- Exceptional communication and problem-solving skills.
- A passion for delivering outstanding service and a commitment to exceeding guest expectations.
OUR BENEFITS You will have access to a benefits package we believe truly works for our people
- Discounted hotel room rates for you and your friends & family
- An additional day’s holiday for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn 250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream – choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over 1000 per year
And much much more!
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
Restaurant Manager - Wotton House employer: RBH Hospitality Management
Contact Detail:
RBH Hospitality Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager - Wotton House
✨Tip Number 1
Familiarize yourself with the unique features of Wotton House, such as its historic charm and beautiful gardens. This knowledge will help you connect with the interviewers and demonstrate your genuine interest in the venue.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in high-pressure situations. Highlighting your ability to inspire and maintain composure will resonate well with the hiring team.
✨Tip Number 3
Be ready to discuss your approach to guest feedback management. Share specific instances where you've turned negative experiences into positive outcomes, showcasing your commitment to exceptional service.
✨Tip Number 4
Research current trends in the hospitality industry, especially around sustainability and diversity. Being knowledgeable about these topics will align with RBH's values and demonstrate that you're a forward-thinking candidate.
We think you need these skills to ace Restaurant Manager - Wotton House
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Restaurant Manager position at Wotton House. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Highlight Relevant Experience: In your CV and cover letter, emphasize your proven experience in restaurant management. Provide specific examples of how you've demonstrated strong leadership skills and maintained service standards in previous roles.
Showcase Your Passion: Express your passion for the hospitality industry in your application. Mention any relevant experiences that showcase your commitment to delivering outstanding service and exceeding guest expectations.
Tailor Your Application: Customize your CV and cover letter to reflect the values and culture of RBH Hospitality Management. Highlight your ability to inspire a team, manage complaints, and enhance guest satisfaction, aligning with their people-first approach.
How to prepare for a job interview at RBH Hospitality Management
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your commitment to delivering outstanding service and how you’ve gone above and beyond to exceed guest expectations.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Discuss how you inspire your team, maintain composure under pressure, and ensure high service standards are met, especially during peak times.
✨Highlight Problem-Solving Abilities
Be ready to discuss situations where you've effectively resolved complaints or addressed guest feedback. Show that you can handle challenges proactively and keep the Duty Manager informed about any issues.
✨Emphasize Organizational Skills
Talk about your experience with multitasking and managing various operational controls, such as cash reconciliation and monitoring wastage. Provide examples of how you ensure cleanliness and presentation in a restaurant setting.
