At a Glance
- Tasks: Welcome guests with a smile and create an unforgettable atmosphere.
- Company: Join Grosvenor Casinos, the UK's leading name in vibrant casino experiences.
- Benefits: Enjoy team incentives, ongoing training, and opportunities for career growth.
- Other info: Flexible shifts in a lively 24/7 environment, perfect for energetic individuals.
- Why this job: Be part of a dynamic team where every day brings new excitement.
- Qualifications: Must be 18+, with a passion for customer service and hospitality experience.
The predicted salary is between 31000 - 35000 £ per year.
At Grosvenor Casinos, we don’t just offer a place to work — we offer a place to belong. For decades, Grosvenor Casinos has been the leading name in UK casinos, known for iconic venues and unrivalled experiences. Our casinos are vibrant, welcoming spaces where players come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment.
Your role as a Receptionist is pivotal in setting the tone for our guests' experience from the moment they step through our doors. Your welcoming smile, enthusiastic greeting, and genuine care are the first impression our customers have of our business, making you an essential part of our team. With your passion for people and excellent social skills shining through, you will not just welcome our guests but entertain them, ensuring their visit starts on a high note.
Your role goes beyond typical reception duties; you’ll create a memorable, engaging atmosphere that exceeds our guests' expectations. You’ll focus on making each interaction enjoyable and meaningful, ensuring our guests feel valued and well taken care of.
Skills & Experience Needed:
- Positive, can-do attitude with a real passion for entertaining customers and delivering an exceptionally high service.
- Experience of working successfully in a hospitality role.
- Flexibility to work night shifts and weekends.
- Must be 18 years of age or older and have the legal right to work in the UK.
Why Join Us?
- Rewards that keep the excitement going — From team incentives and competitions to everyday perks, we make sure your effort is recognised and rewarded.
- A strong start that sets you up to win — Our induction gives you the confidence, knowledge and support you need to hit the ground running, with ongoing learning to keep building your skills.
- Work with energy and variety — No two days are the same. You’ll help to shape how we do things, and make a real impact by bringing ideas to life and playing a key role in what matters.
- High standards, achieved together — We set the bar high and support each other to reach it — but we do it as a team, not in competition.
- Room to grow and move forward — Whether you’re starting out or ready for your next step, we’ll support your development and open up opportunities to progress within Grosvenor Casinos and The Rank Group.
If you’re looking for a role with energy and variety and want to be part of a team that values passion, performance and care — we’d love to hear from you. At Grosvenor Casinos and The Rank Group, we celebrate individuality and welcome applications from all backgrounds. If you need adjustments at any stage of the process, just let us know.
