Ralph Lauren Corporation seeks a Digital Customer Operations Manager (12-month FTC) to improve the post-purchase customer experience across EMEA and LATAM. You will connect Digital Commerce, logistics operations and Customer Value Centre teams, translating demand and insights into actionable priorities for fulfilment, rehousing, transportation and service.
This manager-level contributor role collaborates across Distribution Centres, carrier partners and cross-functional groups to drive
Post-Purchase Digital CX Lead (EMEA/LATAM) in City of London employer: Ralph Lauren Corporation
Ralph Lauren Corporation is an exceptional employer, offering a dynamic work culture that fosters creativity and innovation in the luxury retail sector. Employees benefit from comprehensive growth opportunities, collaborative projects, and the chance to shape iconic brand environments in vibrant flagship locations. With a commitment to excellence and a supportive team atmosphere, working here means being part of a legacy that values design and craftsmanship.
