Quince in London is seeking a highly independent Senior Fraud Operations Coordinator to own fraud, chargeback, security and privacy for Europe. As the sole fraud team member in Europe, you will lead investigations, manage monitoring and coordinate with CX, Payments, Security, Legal and Analytics to protect customers while reducing fraud.
You will triage requests within 24 hours, maintain SOPs, and drive improvements across tools and processes.
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Europe Senior Fraud Operations Lead employer: Quince
Quince is an exceptional employer that fosters a vibrant and collaborative work culture, particularly for the Brand Designer role based in dynamic cities like London, Madrid, or Berlin. With a strong emphasis on employee growth, Quince offers opportunities to refine your design skills while working on impactful campaigns across various digital channels. The company values creativity and innovation, ensuring that every team member contributes to a cohesive brand aesthetic while enjoying a supportive environment that prioritises work-life balance and inclusivity.