At Queensmith, we understand that our greatest asset is our exceptional team. As the Production Lead, you are central to overseeing the production of all items designed and made in-house. This is a hands‑on senior role involving close collaboration with the Head of Production and other department Heads, ensuring effective communication between the sales, workshop, and marketing teams. You will maintain the team's coordination and productivity by maintaining a clear overview of the department as a whole, ensuring the timely, cost‑effective completion of work that upholds Queensmith's highest standards. The Production Lead is pivotal in ensuring that each order is accurately assigned with comprehensive briefs and manufacturing notes. You will manage a small team of Production Assistants, training and developing them. Your contributions are integral to our journey.
RESPONSIBILITIES
- Assist & support the Head of Production by leading the general day-to-day running of the department. Deputise to the Head of Production as required.
- Train, mentor and manage a small team of Production Assistants, maintaining productivity and efficiency.
- Ensure that the Production Team are briefed on the daily objectives and any urgent orders.
- Oversee and ensure that the highest quality of work leaves our workshops (including returns, repairs and stock).
- Aid in the tracking of all costings, ensuring the jewellery created is both cost‑efficient and of the highest quality.
- Allocate jobs to the workshop with accurate manufacturing instructions, manage and prioritise workloads, and deal with any production issues that arise.
- Conduct audits and produce weekly and monthly reports.
- Proven track record in a senior jewellery production role.
- Experience in developing and managing a team.
- Confidence and knowledge to spot and resolve manufacturing faults and elevate them where required.
- Technical understanding of jewellery manufacturing processes.
- Ability to work under pressure and meet deadlines.
- Proficient in high‑level quality control.
- Strict compliance with company security procedures.
- Commercially minded approach
Skills
- Strong interpersonal skills, comfortable giving direction and addressing issues when needed.
- Record‑keeping & organisational skills.
- Leadership and problem‑solving skills.
- Good time management.
- Clear & articulate communication skills.
- Practical bench experience is useful but not essential.
- Collaborative team mindset.
Culture & Values
At Queensmith, we transcend the traditional jewellery‑buying experience. Our mission is to revolutionise the world of engagement and wedding jewellery, crafting unforgettable moments for our customers. Our culture revolves around "Be Brilliant," reflecting our relentless pursuit of excellence and innovation; "Be Clear," representing transparent communication, ethical practices, and a meaningful impact; and "Be Unique," celebrating individuality, creativity, and inclusivity. Just as we aim to democratise diamond jewellery through bespoke services and craftsmanship, we provide our teams with a similarly customised and exceptional work environment. The essence of Queensmith lies in providing a rewarding work environment and empowering teams to strive for excellence and be their best.
At Queensmith, we believe in crafting more than just jewellery; we craft experiences and moments that last a lifetime. Here's why being a part of our team is an opportunity like no other:
Incredible Work and Purpose:
Be a vital part of a mission‑driven business transforming the diamond jewellery buying experience and disrupting the status quo. Contribute to meaningful moments in people's lives, creating engagement rings that tell stories.
Professional Development:
Embark on a journey of growth with access to ongoing training opportunities. We value personal growth and are committed to helping you refine and expand your skills.
Cutting‑Edge Equipment and Technology:
Work with high‑tech equipment and stay at the forefront of industry trends. We provide state‑of‑the‑art tools to enhance your craft.
Great Facilities and Resources:
Experience a workplace designed for success. Enjoy exceptional facilities and access to top‑notch equipment that supports your creativity and efficiency.
Financial Well‑being:
Experience the rewards of your hard work with discretionary annual performance‑based bonuses. We believe in recognising and appreciating above‑and‑beyond contributions.
Central London Office with Flexibility:
Work from our beautiful Queensmith showroom and HQ in Hatton Garden. Embrace flexibility, as we understand the importance of work‑life balance and aim to improve it daily.
Work Hard, Play Hard:
Join us for regular socials where we celebrate successes, bond as a team, and enjoy drinks and food on the house.
Generous Paid Time Off:
Recharge with 25 days of paid holidays in addition to bank holidays. This is on top of the paid time off you need when you need it most.
Family & Friends Discounts:
Share the joy with close ones. Enjoy special discounts on all our products for yourself, your family, and your friends.
Employee Recognition:
Feel valued from day one. We appreciate and recognise your contributions through various employee recognition programmes.
Exceptional Workplace Culture:
Immerse yourself in an excellent culture where you belong from day one. We foster an environment that values diversity, creativity, and collaboration.
Your Journey Starts Here:
Seeking meaning and purpose in your job? It's right here!
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Jewellery Production Lead employer: Queensmith
At Queensmith, we pride ourselves on being an exceptional employer that values our team as our greatest asset. Located in Birmingham, our vibrant work culture fosters personal and professional growth, offering tailored opportunities for advancement alongside competitive financial benefits and a supportive environment. With a commitment to excellence and innovation, we empower our employees to thrive while delivering unforgettable experiences to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Jewellery Production Lead
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Queensmith, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Queensmith specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Queensmith
✨Know Your Manufacturing Processes
Before you walk into the interview with Queensmith, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Queensmith value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
