At a Glance
- Tasks: Design luxury travel experiences and manage high-end itineraries for elite clients.
- Company: Join Queen of Clubs, a leading name in luxury travel solutions.
- Benefits: Competitive salary, performance incentives, MacBook, iPhone, and growth opportunities.
- Other info: Fast-paced, stylish office in London with a multicultural team.
- Why this job: Be part of a dynamic team creating unforgettable luxury experiences.
- Qualifications: Experience in luxury travel or hospitality, fluent in English, detail-oriented.
The predicted salary is between 34000 - 38000 £ per year.
We are Queen of Clubs, leaders in the B2B Luxury Travel Industry and multi-award-winning, Europe’s most innovative on-site Lifestyle Travel Solutions Creator. Queen of Clubs Group has been operating since 2009 and has expanded to five different countries with prime location offices in London, Paris, Madrid, Ibiza, Chiasso (CH), and Milan. From private aviation and rare access to global events to bespoke journeys, experiences, and beyond, we are the invisible hand behind the world’s wealthiest travelers and their most memorable moments.
We are looking for a Senior Luxury Experience Designer to join our fast-paced, international, and stylish London office in Holborn.
YOU WILL:
- Manage and coordinate Luxury Travel Requests from A to Z, reporting to the Team Leader.
- Handle full itineraries, ground operations, hotels, villas, logistics, and exclusive experiences.
- Communicate daily with luxury suppliers, travel agencies, and international experienced advisors.
- Design tailor-made itineraries and proposals for elite clientele.
- Maintain close contact with suppliers and clients to ensure total satisfaction.
- Use BeConcierge CRM to create and track bookings.
- Apply strategic sales techniques to close deals and exceed goals.
- Collaborate with your team to resolve any client concerns swiftly and gracefully.
- Gather and report client feedback to constantly elevate service.
- With the right seniority, lead and supervise assistant bookers.
YOU ARE:
- Fluent in English (Other languages are a plus).
- Deeply passionate about Luxury travel, lifestyle, and service.
- Based in London – this is an in-office position only.
- Skilled at working under pressure with flawless attention to detail.
- Comfortable with quick math, pricing, and costing.
- Experienced in the travel or hospitality industry, ideally from: Concierge companies, Luxury hotels, Wedding or event planning, Family offices or luxury sales roles.
- Positive, proactive, and client-focused.
- Motivated, stylish, and ready to grow in a fast-moving environment.
WE OFFER:
- A starting salary of £34,000 to £38,000 gross/year, plus great performance-based incentives.
- MacBook and iPhone provided.
- A key position within a leading international B2B travel brand.
- A dynamic, multicultural team of travel experts.
- An inspiring work environment in the heart of London.
- Constant learning, innovation, and the chance to shape unforgettable experiences.
- Real opportunities for growth and leadership.
YOU LIVE: Already in London or the surroundings. Please do not apply if this isn’t the case.
Senior Travel Consultant employer: Queen of Clubs Lifestyle Luxury Services
At Queen of Clubs Lifestyle Luxury Services, we pride ourselves on being an exceptional employer in the heart of London, offering a vibrant work culture that celebrates creativity and excellence in luxury travel. Our team enjoys comprehensive benefits, opportunities for professional growth, and the chance to work with prestigious clients and suppliers, making every day a rewarding experience. Join us to be part of a dynamic environment where your passion for luxury travel can flourish and make a real impact.
Contact Details:
Queen of Clubs Lifestyle Luxury Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Travel Consultant
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Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
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We think you need these skills to ace Senior Travel Consultant
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Senior Travel Consultant role at Queen of Clubs Lifestyle Luxury Services.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Senior Travel Consultant position at Queen of Clubs Lifestyle Luxury Services.
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Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Queen of Clubs Lifestyle Luxury Services's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Senior Travel Consultant.
How to prepare for a job interview at Queen of Clubs Lifestyle Luxury Services
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
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Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
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In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
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Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Queen of Clubs Lifestyle Luxury Services.
