At a Glance
- Tasks: Provide top-notch pre-sales technical support and deliver engaging product demos.
- Company: Join a remote-first company that values diversity and inclusivity.
- Benefits: Enjoy coaching, training, and fun company events while working remotely.
- Other info: Be part of a dynamic team that values unique perspectives and personal growth.
- Why this job: Make an impact by helping renowned brands enhance their customer experience.
- Qualifications: German-speaking with a passion for customer experience management.
The predicted salary is between 36000 - 60000 £ per year.
Our Culture
Quantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships.
At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity.
About the Role
As a Solutions Engineer at Quantum Metric, you will be responsible for providing world class pre-sales technical support to the sales team. Working directly with customers you will be the subject matter expert on customer experience management and QM. You will be responsible for delivering product demonstrations that directly address customer pain and emphasize QM’s industry leading CXM solutions. During the sales cycle, you will lead the proof of concepts, demonstrating Quantum Metric’s ability to meet and exceed customer requirements, often in the customer’s production environment.
Responsibilities
- Pre-sales technical consultant
- Developing product demonstrations and POCs
Solutions Engineer - UK (German Speaking) in London employer: Quantum Metric
At Quantum Metric, we are dedicated to fostering a vibrant and inclusive work culture that empowers our employees to thrive. As a remote-first company, we offer extensive coaching and training programs, alongside generous benefits such as unlimited paid time off and a supportive parental leave policy, ensuring our team members can achieve their personal and professional goals. With opportunities to engage with leading brands and participate in exciting company events, working here means being part of a dynamic community that values growth, collaboration, and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Engineer - UK (German Speaking) in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Quantum Metric on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the interview process. It’s all about making connections!
✨Tip Number 2
Prepare for your interviews by practising common questions related to customer experience management and technical support. We recommend doing mock interviews with friends or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your unique perspective! During interviews, share your personal experiences and how they align with Quantum Metric's values of passion, persistence, and integrity. This will help you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our diverse and inclusive culture.
We think you need these skills to ace Solutions Engineer - UK (German Speaking) in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how passionate you are about customer experience management and how you can contribute to our diverse culture.
Tailor Your Application:Make sure to customise your CV and cover letter for the Solutions Engineer position. Highlight relevant experiences and skills that align with what we’re looking for, especially in pre-sales technical support.
Be Authentic:Don’t be afraid to show your true self in your application. We value unique perspectives and want to know what makes you, well, you! Share your story and how it connects to our values of passion, persistence, and integrity.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you one step closer to joining our amazing team!
How to prepare for a job interview at Quantum Metric
✨Know Your Stuff
Make sure you understand Quantum Metric's products and how they relate to customer experience management. Brush up on the technical aspects of the role, especially around pre-sales support and product demonstrations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Passion
Quantum Metric values passion, persistence, and integrity. During your interview, share examples of how you've demonstrated these qualities in your previous roles. Whether it's a challenging project or a time you went above and beyond for a customer, let your enthusiasm shine through!
✨Engage with the Culture
Familiarise yourself with Quantum Metric's culture of diversity and inclusion. Be ready to discuss how you can contribute to this environment. Mention any experiences you have with Employee Resource Groups or initiatives that promote inclusivity, as this will resonate well with the interviewers.
✨Prepare for Technical Questions
As a Solutions Engineer, you'll likely face technical questions during your interview. Prepare by reviewing common challenges in customer experience management and think about how you would address them. Practising mock scenarios can also help you articulate your thought process clearly.
