At a Glance
- Tasks: Help enterprise clients unlock digital potential and drive business value with Quantum Metric.
- Company: Join a diverse, remote-first company that values happy people and innovative culture.
- Benefits: Enjoy unlimited paid time off, private medical insurance, and stock options.
- Other info: Collaborative environment with excellent career growth and opportunities to connect with diverse teams.
- Why this job: Make a real impact by transforming data into actionable insights for top brands.
- Qualifications: Fluency in English and another language, plus 2+ years in digital analytics or consulting.
The predicted salary is between 30000 - 50000 £ per year.
Our Culture Quantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work.
We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity.
About the Role As a Digital Analytics Consultant, you will play a critical role in helping enterprise clients unlock the full potential of the Quantum Metric platform. You’ll lead customer activation through enablement and operationalization efforts, ensuring each enterprise customer realizes measurable business value and long-term success through our partnerships. In this role, you’ll serve as the digital expert to stakeholders ranging from day-to-day practitioners & power users to executives, working to support large enterprise customer accounts. You’ll deliver tailored training aligned to each organization’s unique priorities, guide customers in applying our technology to solve key digital challenges, and provide in-depth quantitative analysis that translates insights into action, contributing to customers achieving their digital goals. Your success will be evaluated through account retention, customer adoption of the Quantum Metric platform, and the tangible value you create in partnership with our clients.
Responsibilities
- Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of large, enterprise accounts, operating as the primary advisor on activation and business value to help customers achieve their digital goals.
- Deliver Successful Activation: Design and deliver use case–based training curriculum across all enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale.
- Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting.
- Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer’s strategic priorities.
- Lead with Product Expertise: Establish and maintain advanced-level mastery of the Quantum Metric platform, understanding how to derive value from each feature and how to translate each into solving customer business questions.
- Deliver Thought Leadership: Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform.
- Elevate the Team: Frequently sharing expertise in team forums.
- Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often.
Requirements
- Language Requirements: Fluency in English and at least one additional language (Spanish or French) with the ability to effectively support and communicate with customers in both.
- Experience & Background: 2+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field, with a proven ability to transform data into business impact.
- Analytical Expertise: Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights and deliver data-driven recommendations.
- Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus.
- Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level.
- Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants.
- Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple client needs simultaneously and adapting quickly to shifting priorities.
- Travel: Spend up to 10% of the time visiting customers to provide onsite enablement at their local offices.
Recruitment Process
- Recruiter Screen (30 minutes)
- Independent Assessment (1 hour)
- Hiring Manager Interview (45 minutes)
- Bilingual Conversation (30 minutes)
- Director Interview (30 minutes)
- VP, Consulting Services Interview (45 minutes)
- Chief Customer Officer Interview (30 minutes)
- CEO Interview (30 minutes)
Perks & Benefits - United Kingdom
- Private Medical Insurance (100% paid)
- Life Assurance
- Employee Assistance Program
- Stock Options
- Employee Lead Referral Program
- Internal Lead Referral Program
- One-Time Home Office Enhancement Stipend
- Monthly Business Expense Stipend
- Enhanced Parental Leave
- Company-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)
- RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)
- Automatic enrollment in QM Pension Plan with 4% match
- MacBook and awesome swag delivered to your door
- Encouraging and collaborative culture
Perks & Benefits - Spain
- One time Home-Office Stipend - upon hire
- Monthly Business Expense Stipend
- Stock Options
- Employee Lead Referral Program
- Internal Lead Referral Program
- Company-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)
- Flexible Schedules
- Work From Home
- MacBook and awesome swag delivered to your door
- RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)
- QM-funded Restaurant Vouchers
- Private Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental care
- Encouraging and collaborative culture
About Quantum Metric As a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives.
Bilingual Business Consultant - UK/Spain employer: Quantum Metric
At Quantum Metric, we are dedicated to fostering a vibrant and inclusive work culture that empowers our employees to thrive. As a remote-first company, we offer extensive coaching and training programs, alongside generous benefits such as unlimited paid time off and a supportive parental leave policy, ensuring our team members can achieve their personal and professional goals. With opportunities to engage with leading brands and participate in exciting company events, working here means being part of a dynamic community that values growth, collaboration, and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Bilingual Business Consultant - UK/Spain
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. Don’t be shy; ask for informational interviews or advice. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since Quantum Metric values diversity and inclusion. Think about how your unique experiences can contribute to their mission and be ready to share those stories.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. Focus on articulating your skills and how they align with the role of a Bilingual Business Consultant. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll be part of a community that values passion, persistence, and integrity—just like you!
We think you need these skills to ace Bilingual Business Consultant - UK/Spain
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your unique perspective and experiences that align with our values.
Tailor Your Application:Make sure to customise your application for the Bilingual Business Consultant role. Highlight your relevant skills and experiences that match the job description, especially your bilingual abilities and digital analytics expertise.
Showcase Your Passion:We love candidates who are passionate about what they do! In your application, express your enthusiasm for digital analytics and how you can contribute to our mission of helping customers succeed.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Quantum Metric
✨Know Your Stuff
Make sure you have a solid understanding of the Quantum Metric platform and its features. Brush up on digital analytics concepts and be ready to discuss how you can help clients achieve their digital goals using the platform.
✨Showcase Your Bilingual Skills
Since this role requires fluency in English and Spanish, practice switching between the two languages. Be prepared to demonstrate your ability to communicate effectively with clients in both languages during the interview.
✨Prepare for Real-World Scenarios
Think of examples from your past experience where you've successfully solved complex business challenges or delivered impactful training. Be ready to share these stories, as they will showcase your problem-solving skills and client-facing leadership.
✨Emphasise Cultural Fit
Quantum Metric values a diverse and inclusive culture, so be sure to express your passion for collaboration and community. Share how you can contribute to a positive work environment and engage with Employee Resource Groups.
