At a Glance
- Tasks: Investigate and resolve personal injury claims while providing excellent service.
- Company: Join QBE, a supportive and diverse international insurer.
- Benefits: Enjoy 30 days holiday, flexible working, and private medical insurance.
- Other info: Work hybrid with opportunities for remote work abroad and sustainable investing.
- Why this job: Make a real impact in a collaborative environment with exciting career growth.
- Qualifications: Strong investigative skills and experience in policy coverage and liability negotiations.
The predicted salary is between 28800 - 48000 £ per year.
To examine, evaluate and process claims estimates and paid claim values in accordance with policy terms and conditions in line with the QBE Claims Philosophy.
We are looking for a Personal Injury Claims Adjuster to join our Casualty team in Leeds, focusing specifically on our employer’s liability & public liability claims. This role offers an exciting opportunity to handle a diverse caseload, engage with both internal and external stakeholders and contribute to our collaborative and inclusive culture. With hybrid office working arrangements and a generous benefits package including 30 days holiday, you will be part of a supportive and diverse company.
Please note - Applicants must have the right to work in the UK as visa sponsorship is not available for this role.
Your new role:
- Investigate and resolve Casualty Personal Injury claims to provide excellent claims handling service with minimal leakage.
- Identify and investigate coverage issues to ensure the company’s liability aligns with its contractual commitments.
- Identify subrogation, contribution, and other recovery issues and ensure these are successfully pursued where appropriate.
- Manage claims and other material claims issues to resolve and settle claims on an economic basis.
- Ensure claims fees and advice are responded to within agreed timeframes to provide good service.
- Respond to internal and external stakeholder requests in accordance with service standards.
- Flag complaints as required and treat customers fairly.
- Maintain knowledge of the claims portfolio and provide information to others on request to support effective monitoring of claims and underwriting decisions.
- Reserve accurately to ensure the company’s liability is always clear.
- Maintain efficient handling of your own caseload to ensure the prompt, timely, and effective handling of claims.
About you:
- Excellent investigative skills.
- Proven experience dealing with policy coverage.
- Experience dealing with liability negotiations.
- Effective communication skills, written and verbal.
- Relationship management skills.
- Able to effectively use MS Office applications such as Word, Excel and PowerPoint.
Benefits:
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working opportunities including part-time, job share and compressed hours.
- Pension plan with employer contributions of 10% of your basic salary.
- Private medical insurance for you and your family.
- Family friendly policies offering 26 weeks leave at full pay.
- Short term remote work abroad - request up to 20 days per year to work remotely from certain locations abroad.
- Sustainable investing supporting net-zero goals.
- Cycle-to-Work scheme.
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Claims Adjuster in Leeds employer: QBE Europe
At QBE, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within our Global Pricing team in London. With generous benefits such as 30 days of holiday, flexible working arrangements, and comprehensive family-friendly policies, we are committed to supporting our employees' well-being and professional growth. Join us to be part of a forward-thinking organisation that values your contributions and encourages the development of advanced skills in a rapidly evolving field like Cyber pricing.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Adjuster in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your responses to common interview questions. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experiences clearly and effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and keep you top of mind for the hiring team. Plus, it shows your enthusiasm for the role.
We think you need these skills to ace Claims Adjuster in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Adjuster role. Highlight your investigative skills and experience with policy coverage, as these are key for us at QBE. Use specific examples that showcase your ability to handle claims effectively.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills align with our needs. Don’t forget to mention your effective communication skills and relationship management experience!
Showcase Your Tech Savvy:Since we use MS Office applications like Word, Excel, and PowerPoint, make sure to mention your proficiency in these tools. If you have any experience with claims management software, definitely include that too!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at QBE Europe
✨Know Your Claims Inside Out
Before the interview, make sure you understand the ins and outs of personal injury claims, especially in relation to employer and public liability. Brush up on relevant policies and regulations so you can confidently discuss how you would handle various scenarios.
✨Show Off Your Investigative Skills
Prepare examples from your past experience where you've successfully investigated claims or resolved coverage issues. Be ready to explain your thought process and the steps you took to ensure a fair outcome, as this will demonstrate your problem-solving abilities.
✨Communicate Clearly and Effectively
Since effective communication is key in this role, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member, focusing on how you present your ideas and respond to questions.
✨Engage with Stakeholders
Think about how you’ve managed relationships with internal and external stakeholders in previous roles. Be prepared to share specific examples that highlight your relationship management skills and how you’ve maintained a collaborative approach in challenging situations.
