At a Glance
- Tasks: Be the face of PYRO, welcoming guests and managing the dining experience.
- Company: Exciting new restaurant in Borough with a vibrant, laid-back atmosphere.
- Benefits: Competitive pay up to £16/hour, dynamic work environment, and growth opportunities.
- Other info: Work alongside talented chefs in a unique open-fire kitchen setting.
- Why this job: Join a flagship team and shape an unforgettable dining experience.
- Qualifications: Exceptional hospitality skills and experience in high-volume venues.
The predicted salary is between 16 - 16 £ per hour.
About PYRO
A celebration of cooking over fire, PYRO is a bold, 95-cover restaurant in the heart of Borough from ex-HIDE Head Chef Yiannis Mexis. Showcasing refined Greek flavours, seasonal produce, and a laid-back taverna-style energy, PYRO is all about food to linger over and service that feels like home. With a large outdoor terrace, open-fire kitchen, and garden bar, we’re building a flagship team to help shape one of London’s most exciting new openings.
The Role
As the first and last point of contact, our Receptionist is the face of PYRO. You are the conductor of the dining room—managing the flow of the restaurant, welcoming guests to our garden bar, and ensuring every arrival feels like a homecoming. We need someone who can handle a fast-paced Borough service with grace, intelligence, and a genuine smile.
Salary: Up to £16 per hour (including service charge) DOE
Hours: Full-time
Must-Have Requirements
- Exceptional Hospitality: A natural ability to deliver world-class service standards with a "taverna-style" warmth that makes every guest feel at home.
- Organisational Brilliance: Proven experience managing reservations, floor plans, and guest flow in high-volume and premium venues.
- Commercial Mindset: Ability to maximise covers and manage the "books" to drive revenue while maintaining a seamless guest experience.
- Technical Savvy: Experience with industry-standard reservation systems (e.g., SevenRooms, OpenTable, or ResDiary) and a sharp eye for detail.
- Communication Skills: A confident, professional phone manner and the ability to liaise effectively between the kitchen and the floor team.
- Leadership Potential: A proactive approach to "reshaping" the front-of-house arrival experience to ensure high performance during peak terrace hours.
Why Join PYRO?
- A Flagship Opening: Be a founding member of a high-profile team in the heart of Borough.
- Professional Growth: Work in a culture of excellence led by ex-HIDE talent.
- A Vibrant Environment: From the open-fire kitchen to the garden bar, no two shifts are the same.
Receptionist employer: Pyro
At Pyro, we pride ourselves on being an exceptional employer that values our team as the heart of our business. With a focus on personal growth and development, we offer tailored learning plans and clear pathways to advance your career, all while working in a vibrant and supportive environment. Enjoy generous dining discounts, a healthy work-life balance with a 4-day work week, and the opportunity to be part of a trend-setting restaurant that celebrates creativity and passion for food.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Pyro. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Pyro
Don't be shy about reaching out to Pyro directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Pyro and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Pyro
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
