At a Glance
- Tasks: Lead the floor with confidence, delivering exceptional service and mentoring junior team members.
- Company: Exciting new restaurant in Borough, showcasing refined Greek flavours and a vibrant atmosphere.
- Benefits: Up to £17 per hour, paid holidays, staff meals, discounts, and team socials.
- Other info: Clear career progression opportunities and a diverse, inclusive culture.
- Why this job: Join a dynamic team and work alongside Michelin-level chefs in a fun environment.
- Qualifications: Experience as a senior waiter or section leader with a passion for hospitality.
The predicted salary is between 13 - 17 £ per hour.
A celebration of cooking over fire, Pyro is a bold, 95-cover restaurant in the heart of Borough from ex-HIDE Head Chef Yiannis Mexis. Showcasing refined Greek flavours, seasonal produce and a laid-back taverna-style energy, Pyro is all about food to linger over and service that feels like home. With a large outdoor terrace, open fire kitchen, and garden bar, we are building a flagship team to help shape one of London’s most exciting new restaurants.
As a Head Waiter/Waitress at Pyro, you will be a key presence on the floor - approaching service with confidence, mentoring newer team members, and ensuring that every table receives warm, professional service. You will play a central role in shaping the rhythm and standard of each service.
Key Responsibilities
- Lead your section with confidence, delivering warm and polished service.
- Act as a role model on the floor, setting the tone for exceptional guest experiences.
- Guide guests through the menu with storytelling, communicating the inspiration and ingredients behind key dishes and drinks.
- Support and coach junior team members, helping raise team standards across service.
- Maintain pace and communication with the kitchen to keep service smooth and energetic.
- Handle guest feedback professionally and ensure every table leaves feeling looked after.
- Help create an atmosphere that’s upbeat, efficient and enjoyable.
What You’ll Bring
- Experience as a senior waiter or section leader in a premium or high-volume setting.
- Confidence in leading a section and supporting junior team members.
- Strong product knowledge and the desire to keep learning.
- Passion for hospitality and a team-first mindset.
- Good communication and a calm, collected presence under pressure.
What We Offer
- Up to £17 per p/h
- 5.6 weeks paid holiday (inclusive of public holidays)
- Staff meals during shifts
- Staff discounts and team socials
- Opportunities to grow into supervisory or management roles
- A dynamic, high-energy team environment
Why work with us
- Culinary Excellence & Innovation - Work alongside Michelin-level chefs
- Career Progression – Clear pathways and internal promotion opportunities
- Competitive Compensation – Competitive pay and transparent tronc
- Work-Life Balance – Respectful rota planning and fair scheduling
- Development Opportunities – Ongoing learning and leadership exposure
- Inclusive Culture – Diverse, welcoming, and people-first environment
Head Waiter/Waitress in London employer: Pyro
At Pyro, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to thrive. As the Baraki Lead, you will not only have the opportunity to shape memorable outdoor experiences but also benefit from ongoing professional development and a supportive team environment. Located in a dynamic setting, we offer competitive benefits and a unique chance to lead exciting events, making every day at work both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter/Waitress in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Pyro. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Pyro
Don't be shy about reaching out to Pyro directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Waiter/Waitress in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Pyro and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Pyro
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
