At a Glance
- Tasks: Manage eMerchandising and retail operations to boost sales on marketplaces.
- Company: Join Publicis Media UK, a global leader in media and commerce solutions.
- Benefits: Enjoy flexible working, wellness days, and great local discounts.
- Why this job: Be part of a progressive team driving innovation in the commerce landscape.
- Qualifications: Experience in eMerchandising and Amazon Retail Ops is essential.
- Other info: Work remotely for up to 6 weeks a year and enjoy family-friendly policies.
The predicted salary is between 36000 - 60000 £ per year.
Company description
Publicis Media UK is made up of 2000 people working across market-leading media agencies including Zenith, Starcom, and Spark Foundry. Together they combine deep expertise in media investment, strategy, insights and analytics, data and technology, commerce, performance marketing, and content. Publicis Media is part of Publicis Groupe and is present in more than 100 countries with over 23,500 employees worldwide.
Publicis Commerce works across Publicis Media agencies, Spark Foundry, Starcom, and Zenith combining the best commerce talent, tech, and partnerships to provide clients with award-winning products and solutions that move their businesses forwards in an extremely competitive space.
With a highly collaborative team of subject-matter experts, Publicis Commerce is a trusted partner to clients in navigating the complexities and emerging opportunities of the commerce landscape, from understanding their shoppers better to maximising retail media performance and preparing for future success.
We specialise in helping clients excel on the digital shelf, build data-driven relationships with retailers, and modernise organisational structures to drive long-term growth.
Overview
Sat within our brilliant Commerce Solutions team, the Commerce eMerchandising & Retail Ops Manager will work across clients and project-based workstreams, supporting the likes of Essity, Newell Brands, and Perrigo.
As eMerchandising & Retail Ops Manager, you’ll focus on improving organic performance & sales on retailer & marketplaces. This can range (depending on the brief) from implementing & managing tools & tech products, delivering content audits to hands-on retail operations workstreams (e.g. catalogue management, buy-box optimisations).
You will be assisting the team with client-facing deliverables, so accuracy, attention to detail, and clear communication skills are critical. This is an excellent opportunity to be part of a truly progressive and leading Commerce team!
Responsibilities
- Provide content audits & recommendations to improve organic rank & paid media conversion from PDPs
- Manage content production briefing process and project management process across internal production stakeholders
- Proactively maintain knowledge on latest digital shelf topics within the industry and for key categories of Commerce clients (e.g. Beauty) & distribute to the wider team
- Maintain retailer guidelines and best practices across digital shelf touchpoints so that our clients have the latest information on retailer capabilities
- Leverage latest Groupe technology to drive content production efficiencies (e.g. AI for SEO written content), and upskill the wider team on capabilities when required
- Monitor and optimise client activity to KPIs, driving efficiencies in media investment through holistic search strategies and improving organic performance on retailers
- Ownership for all Amazon retail operations tasks for your named client/project which can include stock management audits, vendor central optimisations, buy-box analysis, catalogue management & chargeback recommendations
Qualifications
- Demonstrable experience working across eMerchandising (including Brand store design, PDP optimisation, A+ content, and SEO), Amazon Retail Ops, Vendor central management, Seller central management
- Has a strong understanding of 1P vs 3P and fulfilment tactics on Amazon
- Able to work independently as well as part of a team
- Adept at identifying and providing solutions to challenges that arise during a campaign or strategy project implementation
- Approach challenges with a positive and solution-oriented mindset, seeking creative ways to overcome obstacles and deliver results for clients
Additional information
Publicis Commerce has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical, and Income Protection Plans we also offer;
- WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
- REFLECTION DAYS – Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
- BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support, and CBT. Wellbeing content and lifestyle coaching.
- FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy, and Shared Parental Leave.
- FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.
- GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants, and retailers in Westfield White City and Television Centre.
Full details of our benefits will be shared when you join us!
Publicis Groupe operates a hybrid working pattern with full-time employees being office-based three days during the working week.
We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments, or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.
Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).
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eMerchandising & Retail Operations Manager employer: Publicis Groupe
Contact Detail:
Publicis Groupe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eMerchandising & Retail Operations Manager
✨Tip Number 1
Familiarize yourself with the latest trends in eMerchandising and retail operations, especially on platforms like Amazon. Understanding the nuances of 1P vs 3P selling and fulfillment tactics will give you a competitive edge during discussions.
✨Tip Number 2
Network with professionals in the commerce and eMerchandising space. Engaging with industry experts can provide insights into best practices and may even lead to referrals or recommendations for the role.
✨Tip Number 3
Stay updated on the latest tools and technologies used in digital shelf management. Being knowledgeable about AI applications for SEO and content production can set you apart as a candidate who is ready to leverage technology effectively.
✨Tip Number 4
Prepare to discuss specific examples of how you've improved organic performance or managed retail operations in past roles. Concrete examples will demonstrate your capability and fit for the eMerchandising & Retail Ops Manager position.
We think you need these skills to ace eMerchandising & Retail Operations Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the eMerchandising & Retail Operations Manager position. Highlight key responsibilities and qualifications that resonate with your experience.
Tailor Your CV: Customize your CV to reflect relevant experience in eMerchandising, Amazon Retail Ops, and project management. Use specific examples that demonstrate your skills in improving organic performance and managing content production.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your background aligns with Publicis Media's goals and how you can contribute to their Commerce Solutions team.
Highlight Your Skills: Emphasize your attention to detail, communication skills, and ability to work independently or as part of a team. Provide examples of how you've successfully navigated challenges in previous roles.
How to prepare for a job interview at Publicis Groupe
✨Showcase Your eMerchandising Expertise
Be prepared to discuss your experience with eMerchandising, particularly in areas like Brand store design and PDP optimization. Highlight specific projects where you've successfully improved organic performance or sales on retail platforms.
✨Demonstrate Attention to Detail
Since accuracy is critical for this role, provide examples of how you've maintained high standards in content production and project management. Discuss any tools or processes you use to ensure precision in your work.
✨Stay Updated on Industry Trends
Research the latest trends in digital shelf topics and be ready to share insights during the interview. This shows your proactive approach and commitment to staying informed about the commerce landscape.
✨Communicate Clearly and Effectively
Practice articulating your thoughts clearly, especially when discussing complex topics like Amazon Retail Ops and vendor management. Good communication skills are essential for client-facing deliverables, so be sure to convey your ideas confidently.