Telesales Executive

A growing and successful business on the outskirts of Bury St Edmunds is looking to recruit a Telesales Executive to join their expanding team. This is a great opportunity to join an established product-based business offering full training, a supportive working environment and career progression opportunities. The role involves handling customer enquiries, contacting prospective customers and booking appointments for field-based representatives. This is a full-time, permanent position working Monday to Friday, 9.00am – 6.00pm, with working every other Saturday. The salary is £27,000 – £29,000 per annum depending on experience, with an attractive bonus structure offering an OTE of £36,000 – £40,000. Key Duties include but are not limited to: Acting as the first point of contact for prospective customers, handling inbound calls and digital enquiries in a professional and friendly manner. Making outbound calls to prospective customers to discuss products, provide information and generate interest. Processing requests for product brochures and information packs, ensuring accurate customer details are recorded and maintained. Booking and managing appointments for field-based representatives to carry out home visit demonstrations. Following up on customer enquiries and maintaining regular communication with prospective customers. Using the CRM system to record customer interactions, update records and manage appointment statuses. Working towards individual and team targets to maximise appointment bookings and sales opportunities. Skills and Experience required to be considered for this Telesales Executive position: Previous experience in telesales, telemarketing, sales or a telephone-based customer service role. A confident and professional telephone manner. Excellent verbal and written communication skills. A proactive, self-motivated and positive approach. Strong organisational and time-management skills. The ability to work towards targets and enjoy working in a fast-paced environment. Experience using CRM systems would be desirable but is not essential. Great Benefits of working for this company include: Competitive starting salary of £27,000 – £29,000 per annum, depending on experience. Generous performance-related bonus structure – OTE £36,000 – £40,000 per annum. Full training and ongoing support. Genuine career progression opportunities within a growing business. 28 days annual leave, including bank holidays. Monthly team prizes and additional target-based bonuses. Supportive team environment. Please apply with your CV