Part-Time · Hotel Duty Manager - Lead Team, Guest Experience & Training

Hotel Duty Manager - Lead Team, Guest Experience & Training in Wigan

Premier Inn Premier Inn Wigan
Part-Time Communication SkillsProblem-Solving SkillsAdaptability
Employment
Part-Time
Salary
41590 - 41590 £ / year (est.)

About the role

Premier Inn in Wigan is seeking a Duty Manager to lead a reliable, high‑performing team and ensure smooth hotel operations.

This permanent, part‑time role offers 24 hours per week and a competitive hourly rate up to £13.86, with an annual estimate of about £41,590.

You’ll oversee health & safety, guest experience, and staff schedules, communicating effectively with guests and service teams.

Benefits include Whitbread card discounts, company pension, and save‑as‑you‑earn scheme.

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Your tasks

Lead a high-performing team and ensure smooth hotel operations.

Your profile

Strong communication skills and a passion for hospitality.

What's also included

Enjoy competitive pay, discounts, pension scheme, and save-as-you-earn options.

Tech stack & ways of working

Communication Skills Problem-Solving Skills Adaptability Time Management Attention to Detail Customer Service Operational Management Team Leadership Teamwork Leadership Skills Reliability Collaboration

Hotel Duty Manager - Lead Team, Guest Experience & Training in Wigan employer: Premier Inn

Premier Inn is an excellent employer, offering a supportive work culture where you can thrive as a Kitchen Team Member in Glasgow East Kilbride. With opportunities for career growth in hospitality, competitive pay, and benefits like a pension scheme and discounts, you'll find a rewarding environment that values your contributions and well-being.

View Premier Inn profile

Contact Details:
Premier Inn Recruitment Team

Your perspectives

Make a real difference in guest experiences while developing your leadership skills.

StudySmarter Expert Advice

Get Involved in Local Events

Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.

Join Hospitality Groups

Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!

Show Up in Person

For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!

Apply Through Our Website!

Don’t forget to check out the openings at Premier Inn and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.

Some tips for your application 🫡

Show Off Your Service Skills

In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Premier Inn that you can keep it cool under pressure!

Certifications Matter

If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Premier Inn.

Flexibility is Your Friend

Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!

Let Your Personality Shine

In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Premier Inn get a sense of who you are beyond your experience!

How to prepare for a job interview at Premier Inn

Show Off Your People Skills

In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!

Know the Menu Inside Out

You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Premier Inn and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.

Flexibility is Key

As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!

Role-Play Scenarios

Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.

Locations

  • Wigan

Ready for the first step?

Apply on the employer's website
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