At a Glance
- Tasks: Lead the Customer Focus Team and manage customer relationships daily.
- Company: Plexus, a dynamic company focused on customer satisfaction.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Other info: Opportunity to grow your career while making a real impact.
- Why this job: Be the voice of the customer and drive meaningful improvements.
- Qualifications: Experience in program management and strong communication skills.
The predicted salary is between 63000 - 77000 £ per year.
Plexus is seeking a Program Manager to lead the Customer Focus Team and manage day-to-day customer relationships.
This role acts as the voice of Plexus to the customer and the voice of the customer to Plexus, ensuring delivery commitments are met and value is co-created.
The candidate will drive improvements in customer service, leverage financial metrics for risk mitigation, and develop the team through coaching and succession planning.
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Strategic Program Manager, Customer Focus in Kelso employer: Plexus
Join a dynamic and high-growth recruitment consultancy that not only values ambition but also fosters a supportive work culture where your career can truly flourish. With a focus on professional development and rewarding success, this role offers you the chance to collaborate with innovative businesses while enjoying a vibrant team environment in a location that inspires creativity and growth.
