Training & Development Leader (Permanent) in Preston
phs Group Preston About the role
Do you have Team Leader or Manager experience in Outbound Telesales and Account Management? We're looking for an ambitious and commercially focused Business Development Team Leader to lead, coach and develop a high-performing sales team, driving sustainable growth through new customer acquisition, cross-selling and exceptional customer experiences. If you have experience of managing Outbound Telesales teams and account management, we would love to hear from you.
- Leading, motivating and developing a team of sales advisors to exceed sales and KPI targets.
- Driving new business generation, pipeline management and conversion performance.
- Coaching and mentoring team members through regular training, call coaching and performance reviews.
- Creating a positive, high-energy sales culture that encourages success and continuous improvement.
- Identifying opportunities to increase revenue through upselling, cross-selling and new sales initiatives.
- Monitoring performance metrics and presenting regular sales results and insights.
- Supporting recruitment, onboarding and ongoing development of team members.
- Managing day-to-day people responsibilities including attendance, performance and engagement.
Minimum 4 years' telesales leadership experience within a target-driven environment. Proven track record of delivering and exceeding sales, revenue and margin targets. Strong coaching and sales training experience with the ability to inspire high performance. Experience managing outbound sales activity, account management and contact strategies. Commercially minded with excellent negotiation and relationship-building skills. Highly organised with strong time management and analytical abilities. Confident using CRM systems and Microsoft Office applications.
The role is based on-site in Skelmersdale with hybrid options after a probationary period. Be part of a growing business with ambitious plans and a customer-first culture. Lead a talented team where your ideas and initiative are valued. Enjoy a supportive environment focused on development, recognition and success. Play a key role in shaping sales performance and business growth.
In return for your commitment and expertise as Business Development Team Leader Advisor, you will benefit from:
- No weekend or evening working great hours Monday to Friday (37.5 hours a week)
- Amazing employee discounts with major supermarkets and retailers with phs Perks
- Training to expand your skills. We offer accredited ILM training through external and in-house training, and apprenticeship opportunities on completion of the probationary period.
- 23 days holiday plus bank holidays (31 days in total) plus a Buy / Sell holiday scheme
- Free Parking onsite so no parking costs
- Virtual GP for you and your household
- Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more
If you're a results-driven sales leader who loves developing people and delivering outstanding commercial performance, we'd love to hear from you. Help shape the future of Direct365 - Apply today. At Direct365, our vision is to be the UK's number one provider of essential workplace products and services for small businesses. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Your tasks
Lead and develop a high-performing sales team to drive growth and exceed targets.
Your profile
4+ years in telesales leadership with strong coaching and relationship-building skills.
What's also included
Enjoy great hours, employee discounts, training opportunities, and 31 days holiday.
Tech stack & ways of working
Training & Development Leader (Permanent) in Preston employer: phs Group
At phs Compliance, we pride ourselves on being a market-leading employer in the Dorset area, offering our Electrical Test and Inspection Engineers not only a competitive salary with uncapped bonus potential but also a supportive work culture that prioritises employee growth and development. With comprehensive benefits including ongoing training, a fully maintained company vehicle, and a focus on wellbeing, we ensure our team members thrive both professionally and personally while contributing to our mission of delivering exceptional service to over 2,000 businesses across the UK and Ireland.
Your perspectives
Shape the future of sales performance while developing your leadership skills.
StudySmarter Expert Advice
Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
Show Your Skills Through Real-World Results
When targeting a full-time role like Training & Development Leader (Permanent) at phs Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including phs Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Training & Development Leader (Permanent). Sometimes, a personal touch can grab attention faster than a generic application!
Some tips for your application 🫡
Show Off Those Sales Skills
In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for phs Group
When writing your cover letter, make sure to tailor your message specifically for phs Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging
Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance
Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at phs Group
Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show phs Group that you understand the role and can hit the ground running in the sales game.
Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show phs Group that you’re not just about numbers but also about building lasting connections in business development.
Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with phs Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
Locations
- Preston
