Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic restaurant team to deliver exceptional guest experiences at our four-star hotel.
- Company: Join a vibrant family hotel with stunning views of Fistral Beach and exciting facilities for everyone.
- Benefits: Enjoy discounts on food, spa treatments, gym access, and exclusive friends & family rates.
- Why this job: Be part of a fun, supportive culture where your hospitality skills can shine and make a difference.
- Qualifications: Looking for a strong team player with attention to detail and a passion for customer service.
- Other info: Opportunity to work in a lively environment with various events and functions throughout the year.
The predicted salary is between 30000 - 42000 £ per year.
We are a four star family hotel overlooking the famous Fistral Beach, home to Quiksilver Surf School. We cater for family adventures, couples breaks or a friends surf trip, with facilities including children's play areas, indoor swimming pool and a cinema - we have something for everyone!
Employee Benefits:
- Tronc / Service charge (Food & Beverage Departments only)
- Complimentary off peak gym & spa membership at Fistral Spa / Gaia Spa
- 20% discount on Fistral Spa & Gaia Spa treatments
- 25% discount on food & beverage throughout the hotels and restaurants
- 50% discount on bed & breakfast stays throughout the hotels
- Friends & Family rates across the group
- Access to 360 Wellbeing
- Access to Wagestream
- Length of Service rewards
Key Attributes:
- Immaculate personal presentations and standards
- Attention to detail and the ability to forward think
- Strong Team Player
- Can remain calm under pressure and smile even in the toughest situations
Role & Responsibilities:
- To ensure all of our guests receive a warm welcome and are treated to the utmost hospitality and care during their stay with us - we aim to provide an unforgettable experience
- To ensure all complaints are minimised and handled professionally as in accordance with our policies
- To supervise & manage the Restaurant team in line with company policies and manuals
- Work with the Deputy Operations Manager, Operations Manager and General Manager to maximise sales performance and achieve sales in line with targets
- Ensure effective control of stock and staff costs.
- To follow all hotel policies as outlined in your training manual:
- Ensure service of food and drinks is done quickly and efficiently, meeting our standards
- Ensure your team are trained and effective in their roles
- Ensure menu training is carried out as per release of new menus
- Ensure that relevant admin is carried out within department to meet business needs
- Ensure that you are employing relevant staff for the department and following correct recruitment and induction procedures.
- Keep up to date with current promotions and new products
- Make guests aware of offers on our great food and drink range
- To assist in any function or events set ups in accordance with procedures
- To maintain exemplary billing systems and obtain all payments from guests in accordance with company Policy, and the accurate accounting and processing of all reception sales.
- To observe and comply with cleaning rotas, health and safety, food and hygiene regulations
- To ensure service meets the standards to maintain and achieve relevant awards
- Ensure high standards of financial and reporting diligence in accordance with company policy
- To ensure good working relationship with all other departments and communicate information throughout the hotel.
- To understand responsibilities in relation to Fire Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid.
- All other duties as required
Restaurant Manager employer: Philema Hospitality Management
Contact Detail:
Philema Hospitality Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Familiarise yourself with the hotel and its offerings, especially the unique features like the children's play areas and the spa. This knowledge will help you engage with the interviewers and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your ability to handle pressure by preparing examples from your past experiences where you successfully managed a busy restaurant environment. Highlighting your calmness under stress will resonate well with the hiring team.
✨Tip Number 3
Emphasise your teamwork skills by discussing how you've collaborated with other departments in previous roles. This will illustrate your understanding of the importance of communication and cooperation in a hotel setting.
✨Tip Number 4
Research current trends in the hospitality industry, particularly around customer service and dining experiences. Being knowledgeable about these trends can set you apart and show that you're proactive about improving guest satisfaction.
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant management, customer service, and team leadership. Use specific examples that demonstrate your ability to handle pressure and maintain high standards.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the role. Mention how your skills align with the key attributes listed in the job description, such as attention to detail and being a strong team player.
Showcase Your Achievements: In both your CV and cover letter, include quantifiable achievements from previous roles, such as improving customer satisfaction scores or increasing sales performance. This will help you stand out as a candidate.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Philema Hospitality Management
✨Showcase Your Hospitality Skills
As a Restaurant Manager, your ability to provide exceptional hospitality is key. Be prepared to share specific examples of how you've created memorable experiences for guests in previous roles.
✨Demonstrate Team Leadership
Highlight your experience in managing and training teams. Discuss how you motivate staff and ensure they meet high service standards, especially during busy periods.
✨Prepare for Scenario Questions
Expect questions about handling difficult situations, such as guest complaints or staff conflicts. Think of past experiences where you successfully resolved issues and be ready to explain your approach.
✨Know the Company and Its Values
Research the hotel and its offerings, especially their focus on family-friendly experiences and wellness. Show that you align with their values and can contribute to their mission of providing unforgettable stays.
