At a Glance
- Tasks: Conduct due diligence checks and monitor transactions to ensure compliance.
- Company: Join a fast-growing FinTech revolutionising payments in the Travel industry.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and customer care.
- Why this job: Be part of a dynamic team making a real impact in the financial sector.
- Qualifications: Experience in client due diligence and understanding of KYC/KYB processes required.
The predicted salary is between 42750 - 52250 £ per year.
Work
Hybrid
Type
- Full-time
- Mission
Pax2pay is a rapidly growing Fin Tech business on a mission to modernise and simplify payments for the Travel industry.
Our customers are some of the biggest players in the Travel sector and our partners are key players in the Fin Tech world.
Established in 2019, we are currently a growing team of 28, with the aim of becoming the number one choice for B2B payments within the UK and EEA.
History
Pax2pay has an award-winning digital payment solution, making travel payments easier, faster, and safer for the entire travel industry.
We enable businesses to pay for their business costs via virtual cards and bank transfers — everything from hotel bookings to flights; travel transfers to tour bookings; utilities to Saa S subscriptions — whatever it is, we’ve got you covered.
Pax2pay has settled billions of pounds worth of transactions, won numerous industry awards including “Most Disruptive Payments Technology”, and supported some of the largest and most successful players in the Travel Space.
Role
As a CDD Analyst at Pax2pay, you'll work closely with the Onboarding Manager to bring new customers onto our platform, and take ownership of ongoing due diligence for our existing customer base — ensuring we meet our regulatory obligations at every stage of the customer lifecycle.
Your core responsibilities will include initial and ongoing due diligence checks (AML, KYB, and screening for PEPs, sanctions, and adverse media), alongside supporting transaction monitoring to identify and elevate suspicious activity.
This 1st line role sits in the Onboarding Team, working closely with the wider operations team, Sales, and Risk and Compliance across the UK to deliver a seamless and compliant onboarding experience for our customers.
You’ll play a key part in ensuring we maintain high standards of accuracy, efficiency, and customer care throughout the onboarding journey.
- What you’ll be doing
- CDD Checks
- Communicate with customers to collect required documentation and clarify missing or incomplete details.
- Verify customer identification, business registration, and ownership structures in line with Pax2pay's and regulatory standards.
- Independently review documentation and perform KYC/KYB checks in accordance with Pax2pay's onboarding procedures and regulatory requirements, submitting completed checks to the Onboarding Manager for final sign-off.
- Perform KYC refreshes (e. g., annual or risk-based) to keep customer data accurate and compliant.
- Review and action ongoing screening matches (PEPs, sanctions, and adverse media) generated on existing customers, escalating confirmed hits in line with Pax2pay's risk and compliance procedures.
- Prepare comprehensive KYC/KYB evidence packs for regulatory and audit purposes.
- Transaction Monitoring
- Monitor customer transactions on an ongoing basis to identify unusual, suspicious, or high-risk activity in line with Pax2pay's AML procedures.
- Investigate and clear system-generated alerts, escalating genuine concerns to the Compliance team with supporting rationale.
- Conduct periodic reviews of customer transaction behaviour against their expected activity profile, flagging discrepancies for further review.
- Maintain clear records of monitoring decisions and escalations to support audit and regulatory requirements.
- Contribute to the ongoing improvement of transaction monitoring rules and thresholds based on findings and emerging risk patterns.
- Documentation and Record Management
- Ensure all customer documentation is accurately stored and maintained in accordance with internal compliance and data management standards.
- Maintain and update the CRM onboarding pipeline to ensure accurate tracking of customer status and progress.
- Prepare onboarding summaries and progress updates for key stakeholders.
- Keep customers informed throughout the onboarding process, providing timely updates and guidance as required.
- Customer Onboarding Support
- Collaborate with internal teams, including Commercial and Compliance, to resolve onboarding or CDD-related queries efficiently.
- Work with the Onboarding Manager to identify and implement improvements that enhance the efficiency and overall customer onboarding experience.
- Support the Onboarding Manager with other onboarding related tasks where required.
- What we need
- Experience in a client due diligence role within financial services.
- Proven experience performing KYC/KYB checks for business clients, including reviewing corporate structures, beneficial ownership, and company registration documents.
- Strong practical understanding of risk-based approaches to onboarding and customer due diligence.
- Good understanding of UK (FCA) and European regulations and financial industry compliance standards.
- Experience using onboarding and CRM platforms (e. g., Hub Spot or similar) would be advantageous.
Customer Due Diligence (CDD) Analyst (KYC/AML) employer: Pax2Pay Ltd
Paxport Group UK Ltd is an exceptional employer, offering a dynamic hybrid work environment that combines the flexibility of remote work with the collaborative spirit of our Bristol office. We prioritise employee growth through continuous training in travel tech and software support, fostering a culture of innovation and teamwork that empowers you to make a real impact while enjoying a supportive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Due Diligence (CDD) Analyst (KYC/AML)
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Pax2Pay Ltd. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Customer Due Diligence (CDD) Analyst (KYC/AML)
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Pax2Pay Ltd.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Pax2Pay Ltd's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Pax2Pay Ltd
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Pax2Pay Ltd.
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Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Pax2Pay Ltd will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Pax2Pay Ltd employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
