At a Glance
- Tasks: Join our team to streamline customer onboarding and ensure compliance in the FinTech space.
- Company: Pax2pay, a fast-growing FinTech revolutionising payments for the Travel industry.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic environment with a focus on innovation and customer care.
- Why this job: Be part of a mission-driven team making travel payments easier and safer.
- Qualifications: Experience in client due diligence and KYC/KYB checks is essential.
The predicted salary is between 42750 - 52250 £ per year.
Work
Hybrid
Type
- Full-time
- Mission
Pax2pay is a rapidly growing Fin Tech business on a mission to modernise and simplify payments for the Travel industry.
Our customers are some of the biggest players in the Travel sector and our partners are key players in the Fin Tech world.
Established in 2019, we are currently a growing team of 28, with the aim of becoming the number one choice for B2B payments within the UK and EEA.
History
Pax2pay has an award-winning digital payment solution, making travel payments easier, faster, and safer for the entire travel industry.
We enable businesses to pay for their business costs via virtual cards and bank transfers — everything from hotel bookings to flights; travel transfers to tour bookings; utilities to Saa S subscriptions — whatever it is, we’ve got you covered.
Pax2pay has settled billions of pounds worth of transactions, won numerous industry awards including “Most Disruptive Payments Technology”, and supported some of the largest and most successful players in the Travel Space.
Role
As a CDD Analyst at Pax2pay, you'll work closely with the Onboarding Manager to bring new customers onto our platform, and take ownership of ongoing due diligence for our existing customer base — ensuring we meet our regulatory obligations at every stage of the customer lifecycle.
Your core responsibilities will include initial and ongoing due diligence checks (AML, KYB, and screening for PEPs, sanctions, and adverse media), alongside supporting transaction monitoring to identify and escalate suspicious activity.
This 1st line role sits in the Onboarding Team, working closely with the wider operations team, Sales, and Risk and Compliance across the UK to deliver a seamless and compliant onboarding experience for our customers.
You’ll play a key part in ensuring we maintain high standards of accuracy, efficiency, and customer care throughout the onboarding journey.
- What you’ll be doing
- CDD Checks
- Communicate with customers to collect required documentation and clarify missing or incomplete details.
- Verify customer identification, business registration, and ownership structures in line with Pax2pay's and regulatory standards.
- Independently review documentation and perform KYC/KYB checks in accordance with Pax2pay's onboarding procedures and regulatory requirements, submitting completed checks to the Onboarding Manager for final sign-off.
- Perform KYC refreshes (e. g., annual or risk-based) to keep customer data accurate and compliant.
- Review and action ongoing screening matches (PEPs, sanctions, and adverse media) generated on existing customers, escalating confirmed hits in line with Pax2pay's risk and compliance procedures.
- Prepare comprehensive KYC/KYB evidence packs for regulatory and audit purposes.
- Transaction Monitoring
- Monitor customer transactions on an ongoing basis to identify unusual, suspicious, or high-risk activity in line with Pax2pay's AML procedures.
- Investigate and clear system-generated alerts, escalating genuine concerns to the Compliance team with supporting rationale.
- Conduct periodic reviews of customer transaction behaviour against their expected activity profile, flagging discrepancies for further review.
- Maintain clear records of monitoring decisions and escalations to support audit and regulatory requirements.
- Contribute to the ongoing improvement of transaction monitoring rules and thresholds based on findings and emerging risk patterns.
- Documentation and Record Management
- Ensure all customer documentation is accurately stored and maintained in accordance with internal compliance and data management standards.
- Maintain and update the CRM onboarding pipeline to ensure accurate tracking of customer status and progress.
- Prepare onboarding summaries and progress updates for key stakeholders.
- Keep customers informed throughout the onboarding process, providing timely updates and guidance as required.
- Customer Onboarding Support
- Collaborate with internal teams, including Commercial and Compliance, to resolve onboarding or CDD-related queries efficiently.
- Work with the Onboarding Manager to identify and implement improvements that enhance the efficiency and overall customer onboarding experience.
- Support the Onboarding Manager with other onboarding related tasks where required.
- What we need
- Experience in a client due diligence role within financial services.
- Proven experience performing KYC/KYB checks for business clients, including reviewing corporate structures, beneficial ownership, and company registration documents.
- Strong practical understanding of risk-based approaches to onboarding and customer due diligence.
- Good understanding of UK (FCA) and European regulations and financial industry compliance standards.
- Experience using onboarding and CRM platforms (e. g., Hub Spot or similar) would be advantageous.
CDD & KYC Analyst - FinTech Onboarding Specialist employer: Pax2Pay Ltd
Paxport Group UK Ltd is an exceptional employer, offering a dynamic hybrid work environment that combines the flexibility of remote work with the collaborative spirit of our Bristol office. We prioritise employee growth through continuous training in travel tech and software support, fostering a culture of innovation and teamwork that empowers you to make a real impact while enjoying a supportive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land CDD & KYC Analyst - FinTech Onboarding Specialist
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
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Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Pax2Pay Ltd. You never know who might be your next boss or a crucial contact!
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Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Pax2Pay Ltd.
✨Tip Number 4: Apply Directly on Company Websites
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We think you need these skills to ace CDD & KYC Analyst - FinTech Onboarding Specialist
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Pax2Pay Ltd and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Pax2Pay Ltd how you can be a team player!
How to prepare for a job interview at Pax2Pay Ltd
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
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If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Pax2Pay Ltd.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Pax2Pay Ltd's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
