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- Tasks: Support businesses by handling customer inquiries and ensuring top-notch service.
- Company: Join a reputable software company with a focus on customer experience.
- Benefits: Enjoy a salary of £23,500+, hybrid work, and fantastic office perks.
- Why this job: Perfect for those passionate about helping others and seeking career growth in a supportive environment.
- Qualifications: No specific experience required; just bring your enthusiasm and communication skills!
- Other info: Immediate interviews available; Monday to Friday schedule with no weekend shifts.
The predicted salary is between 21000 - 26000 £ per year.
Are you an experienced Customer Service Advisor looking for a new role where you can progress and further your career? Or have you just finished your studies and looking to join a business which will provide full training? Do you currently work within retail or hospitality and looking to transfer those skills into an office based role? The business are open to all backgrounds if you are passionate about customer experience please apply! Client Details Are you an experienced Customer Service Advisor looking for a new role where you can progress and further your career? Or have you just finished your studies and looking to join a business which will provide full training? Do you currently work within retail or hospitality and looking to transfer those skills into an office based role? The business are open to all backgrounds if you are passionate about customer experience please apply! Description As a Customer Experience Advisor you will be providing support to businesses handling a range of enquiries this could be new clients or existing ensuring service level agreements are exceeded. You will be dealing with order queries and providing support and guidance alongside excellent aftercare. The role will require excellent problem solving skills and the passion to help clients and improve the experience. Profile The business are open to experience we would love to hear from you! A confident telephone manner and excellent communication skills Passionate and enthusiastic about the customer experience Able to work in a busy environment and to targets and deadlines An excellent team player Job Offer Salary of £23500+ reputable business within the software sector+ central location in Leeds+ full training provided+ structured career path in place for all employees+ no shift patterns or weekends+ Monday- Friday 9am-5.30pm- hybrid working+ fantastic benefits+ superb offices and facilities+ excellent team and environment+ immediate interview
Customer Experience Advisor employer: Page Personnel
Contact Detail:
Page Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Advisor
✨Tip Number 1
Show your passion for customer experience during the interview. Share specific examples from your past roles in retail or hospitality where you went above and beyond to help a customer. This will demonstrate your commitment to providing excellent service.
✨Tip Number 2
Familiarize yourself with common customer service scenarios and how to handle them effectively. Being prepared to discuss these situations can showcase your problem-solving skills and ability to think on your feet.
✨Tip Number 3
Research the company and its values. Understanding their approach to customer experience will allow you to align your answers with their expectations, making you a more attractive candidate.
✨Tip Number 4
Practice your communication skills, especially over the phone. Since the role requires a confident telephone manner, consider doing mock calls with friends or family to build your confidence and refine your approach.
We think you need these skills to ace Customer Experience Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight your customer service experience, whether from retail, hospitality, or previous roles. Emphasize skills like problem-solving and communication that are crucial for a Customer Experience Advisor.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer experience. Mention specific examples of how you've improved customer satisfaction in past roles or how your studies have prepared you for this position.
Highlight Relevant Skills: In your application, clearly outline your skills that align with the job description, such as your ability to work under pressure, meet targets, and collaborate effectively within a team.
Show Enthusiasm: Convey your enthusiasm for the role and the company in your application. Let them know why you want to join their team and how you can contribute to enhancing the customer experience.
How to prepare for a job interview at Page Personnel
✨Show Your Passion for Customer Experience
Make sure to express your enthusiasm for customer service during the interview. Share specific examples from your past experiences where you went above and beyond to help a customer, whether in retail, hospitality, or any other field.
✨Demonstrate Problem-Solving Skills
Prepare to discuss situations where you faced challenges and how you resolved them. The interviewer will be looking for your ability to think on your feet and provide effective solutions to customer inquiries.
✨Highlight Your Communication Skills
Since the role requires excellent communication, practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend to refine your responses and ensure you come across as approachable and professional.
✨Research the Company and Its Values
Take some time to learn about the company’s mission and values. Being able to align your personal values with those of the company can make a strong impression and show that you are genuinely interested in being part of their team.
