OVO is recruiting a PAYGO Journey Manager within the PayG Transformation Team in the United Kingdom. The role focuses on optimising PAYGO customer journeys for 750,000 PAYGO energy customers, delivering compliant, efficient touchpoints from top-ups to risk safeguards.
You will work with cross-functional teams across product, tech and customer care to turn ideas into customer solutions that improve journey performance and value for OVO.
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PAYGO Transformation Journey Lead employer: OVO
At OVO, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity and collaboration. Located in the heart of Bristol, our hub fosters innovation and connection, while our commitment to employee growth is reflected in our comprehensive benefits package, including generous holiday allowances and flexible pay options. Join us in our mission to tackle the climate crisis, where your contributions will be valued and rewarded in a supportive environment.
