School ICT Technician in Wakefield
Outwood Wakefield About the role
Role: ICT Technician
Academy: Outwood Academy City Fields
Start Date: 01/09/2026 or Sooner
Salary (Actual Salary): £27,254 to £28,142
Working Pattern: 37 Hours Per Week, Full Time
Are you passionate about technology and dedicated to ensuring seamless digital operations across an academy? Do you thrive on managing support issues and maintaining complex systems to facilitate high-quality teaching and learning? This role is essential in providing high quality and professional ICT support to all staff and students within the Academy.
Welcome from the Principal: Being part of Outwood Academy City Fields means bringing high-quality opportunities and experiences to our diverse, multicultural school in the heart of Wakefield. We seek someone who can provide meaningful engagement and help all students, staff, and visitors thrive. Anyone taking on this role should be prepared to challenge themselves to meet the needs of our diverse community. As Ofsted noted, our actions are directed and guided by putting ‘students first.’ Leaders set a strong example of high ambition, which is mirrored by all staff. We want the very best for our pupils in whatever walk of life they engage in. We hope you can join us on our journey!
If you would like to visit the school or would like more information on the role, please contact Holly Furness, HR Assistant, via h.furness@cityfields.outwood.com
Responsibilities: The technician provides professional first-line ICT support to staff and students, managing allocated workloads via the helpdesk system. Key duties involve assisting with the maintenance of all ICT rooms and equipment, and providing general technical support for the department. Responsibilities include the commissioning, testing, maintenance, and repair of electronic and computer systems, associated peripherals, and AV equipment, ensuring compliance with health and safety legislation. They also assist in installing and configuring software under direction, updating inventories, and evaluating new and existing software.
Qualifications: Candidates should possess experience working in an IT support role. Practical experience with Active Directory and user account management is required, along with a good understanding of current software operating systems. Knowledge of network protocols and VLANs, and exposure to automated OS and software deployment techniques are essential. Desirable experience includes anti-virus solutions, connecting mobile devices to centralized services, or working in a school environment. Essential skills include effective communication, respecting confidentiality/security, and demonstrating excellent time management. Candidates must be willing and able to enhance their qualifications.
Your tasks
Provide first-line ICT support and maintain tech systems for staff and students.
Your profile
Experience in IT support, knowledge of Active Directory, and strong communication skills.
What's also included
Competitive salary, full-time hours, and opportunities for professional growth.
Tech stack & ways of working
School ICT Technician in Wakefield employer: Outwood
Outwood Academy Kirkby is an excellent employer that fosters a supportive and inclusive work culture, prioritising the professional development of its staff. As a Teaching Assistant, you will have the opportunity to make a meaningful impact on students' lives while benefiting from a collaborative environment that encourages growth and innovation in education. Located in a vibrant community, the academy offers a unique chance to contribute to the success of diverse learners, particularly those with SEND and EAL needs.
Your perspectives
Make a real difference in education by ensuring seamless digital operations.
StudySmarter Expert Advice
Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Outwood values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
Show Off Your Skills
Create a personal project or case study relevant to the challenges Outwood might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Outwood!
Direct Apply to Outwood
Let's not forget to apply directly through the Outwood website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
Some tips for your application 🫡
Showcase Your Problem-Solving Skills
In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Outwood.
Highlight Relevant Certifications
Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter
Your cover letter is your chance to connect personally with us at Outwood. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise
We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Outwood
Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
Locations
- Wakefield
