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- Tasks: Onboard new clients and be their go-to contact for all account needs.
- Company: Join a leading tech provider known for customer excellence.
- Benefits: Enjoy a competitive salary, monthly commissions, and opportunities for growth.
- Why this job: Shape a new role while building strong client relationships in a dynamic environment.
- Qualifications: Recent graduates with strong communication skills and a passion for customer service.
- Other info: This is a unique opportunity to influence a brand new team in Manchester.
The predicted salary is between 20800 - 25200 £ per year.
Graduate Account Manager Manchester £26-£27k with additional £400 per month comms I have the pleasure of supporting one of my exclusive partners within the tech sector, as they continue to be the go to provider within their sector. As part of their commitment to customer excellence, they are creating a brand new team in Manchester that will be responsible for the onboarding of new clients and subsequently becoming their dedicated point of contact for their lifetime as customers with the business. As a Graduate Account Manager your role will involve the following duties, but there is definitely the chance to shape this brand new role: Ensure the seamless onboarding of new businesses- this includes a full welcome call and induction to the business You will be the dedicated point of contact for your specific set of customers when resolving any account related queries they have Book in monthly/quarterly and annual service reviews with customers (frequency to be agreed)- these reviews can be phone based, teams or face to face- where you will conduct a full health check on their account Build and maintain strong, long-lasting client relationships Negotiate contracts and close agreements to maximise profits on each account Ensure the timely and successful delivery of our solutions according to customer needs and objectives Clearly communicate the progress of monthly/quarterly initiatives to …
Graduate Account Manager employer: Optimise Talent Ltd
Contact Detail:
Optimise Talent Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Account Manager
✨Tip Number 1
Familiarize yourself with the tech sector and the specific services offered by our company. Understanding the industry trends and challenges will help you engage more effectively with potential clients during your onboarding process.
✨Tip Number 2
Practice your communication skills, especially in building rapport and maintaining relationships. As a Graduate Account Manager, you'll need to connect with clients and ensure they feel valued and understood throughout their journey with us.
✨Tip Number 3
Get comfortable with negotiation techniques. Since part of your role involves negotiating contracts, being able to confidently discuss terms and find win-win solutions will be crucial for maximizing profits on each account.
✨Tip Number 4
Be proactive in learning about customer success strategies. Knowing how to conduct effective service reviews and health checks will not only help you meet customer needs but also position you as a trusted advisor in their business.
We think you need these skills to ace Graduate Account Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Graduate Account Manager position. Understand the key responsibilities and skills required, such as client onboarding, relationship building, and account management.
Tailor Your CV: Customize your CV to highlight relevant experiences and skills that align with the job requirements. Emphasize any previous experience in customer service, account management, or roles that involved client interaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work as a Graduate Account Manager and how your background makes you a great fit for the team.
Highlight Soft Skills: In your application, make sure to emphasize soft skills such as communication, negotiation, and relationship management. These are crucial for the role and will help you stand out as a candidate.
How to prepare for a job interview at Optimise Talent Ltd
✨Understand the Company and Its Values
Before your interview, take some time to research the company and its mission. Understanding their commitment to customer excellence will help you align your answers with their values during the interview.
✨Prepare for Client Relationship Scenarios
Since the role involves building and maintaining strong client relationships, think of examples from your past experiences where you've successfully managed client interactions or resolved issues. Be ready to discuss these scenarios in detail.
✨Showcase Your Communication Skills
As a Graduate Account Manager, clear communication is key. Practice articulating your thoughts clearly and concisely. You might be asked to explain how you would conduct a welcome call or service review, so be prepared to demonstrate your communication style.
✨Demonstrate Your Problem-Solving Abilities
The role requires resolving account-related queries. Think of instances where you've faced challenges and how you approached solving them. Highlight your analytical skills and ability to think on your feet during the interview.
