At a Glance
- Tasks: Engage with customers daily, providing top-notch service and sales support.
- Company: Join a leading financial services business in Manchester with a stellar reputation.
- Benefits: Receive support for your development and become an expert in customer service.
- Why this job: Be part of a skilled team that prioritizes customer satisfaction and personal growth.
- Qualifications: Previous telephone-based customer service or sales experience is essential.
- Other info: Located in Manchester; ideal for local applicants looking to grow their careers.
Customer Service Sales Advisor – £25,000 OTE £32,000 – Manchester City Centre – Monday to Friday 9am – 5:30pm + early finish Friday! We are on the look out for a Customer Service Sales Advisor for our leading insurance business based in Manchester City Centre! Are you looking for a Customer Service Sales Advisor role that will offer commission to cross sell additional services into existing clients? Then look no further, this is the Customer Service Sales Advisor role for you! The package for Customer Service Sales Advisor: * A basic salary of £25,000 * A commission structure and OTE of £32,000 * Up to 42 days holidays per year! * Lovely offices based in Manchester City Centre with a laid back environment * Monday to Friday hours – 9am – 5:30pm (Mon-Thur) 10am – 4pm Friday’s, NO WEEKENEDS! * Regular all expenses paid staff socials * Fantastic career development opportunities * Company pension The role of Customer Service Sales Advisor: * Outbound and inbound calling existing clients and cross selling them additional insurance products * Dealing with any general customer enquiries * Working towards KPI’s and targets What we're after for the Customer Service Sales Advisor: * Experience in working in a phone based customer service or sales position * Someone who is comfortable working towards KPI’s and driven * Somebody who is customer-centric and enjoys going above and beyond for clients Does this Manchester based opportunity of Customer Service Sales Advisor sound up your street? Please apply now for immediate consideration
Customer Service Sales Advisor employer: Optimise Talent Ltd
Contact Detail:
Optimise Talent Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Sales Advisor
✨Tip Number 1
Familiarize yourself with the financial services industry. Even if you don't have direct experience, understanding the basics of financial products and services can give you an edge in conversations during the interview.
✨Tip Number 2
Highlight your customer service skills by preparing specific examples from your previous roles. Think about situations where you went above and beyond for a customer or successfully resolved a challenging issue.
✨Tip Number 3
Research the company’s values and mission. Being able to articulate how your personal values align with theirs can demonstrate your commitment to providing exceptional customer service.
✨Tip Number 4
Practice your communication skills. Since this role involves handling calls, being clear, concise, and friendly in your speech will be crucial. Consider doing mock calls with friends or family to build confidence.
We think you need these skills to ace Customer Service Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use specific examples that demonstrate your ability to handle calls and provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that emphasizes your passion for customer service and your commitment to putting the customer first. Mention why you are interested in this particular role and how you can contribute to the team.
Showcase Your Communication Skills: Since this role involves telephone-based interactions, ensure your application reflects strong communication skills. You might want to include examples of how you've successfully resolved customer issues or closed sales over the phone.
Highlight Your Adaptability: Mention any experiences where you had to adapt quickly to new situations or learn about different products. This will show that you can thrive in a dynamic environment like financial services.
How to prepare for a job interview at Optimise Talent Ltd
✨Understand the Company Culture
Before your interview, take some time to research the company's values and culture. This business prides itself on supporting both customers and staff, so be prepared to discuss how you align with their approach to customer service.
✨Highlight Relevant Experience
Make sure to emphasize your previous telephone-based customer service or sales experience. Prepare specific examples of how you've successfully handled customer interactions and achieved positive outcomes.
✨Demonstrate Customer-Centric Mindset
During the interview, showcase your ability to put the customer at the heart of everything you do. Share stories that illustrate your commitment to delivering exceptional customer service and how you prioritize customer needs.
✨Prepare for Role-Play Scenarios
Be ready for potential role-play scenarios during the interview. Practice handling common customer inquiries or sales conversations, as this will demonstrate your communication skills and ability to think on your feet.