At a Glance
- Tasks: Be the friendly face of our organisation, managing admin tasks and supporting residents with care.
- Company: Join a compassionate team dedicated to enhancing lives in a supportive environment.
- Benefits: Competitive pay, extra vacation, training opportunities, and a pension scheme.
- Other info: Flexible work across multiple care homes with great career growth potential.
- Why this job: Make a real difference in people's lives while developing your skills in a rewarding role.
- Qualifications: A Level or equivalent, solid IT skills, and a passion for customer service.
The predicted salary is between 14.7 - 14.7 £ per hour.
We are looking to recruit an Administrator to join our client's team in a facility tailored for residents with dementia. As an Administrator, you will serve as the face of our organization, maintaining a professional image and being the initial point of contact for visitors. Working closely with the Home Manager, the Administrator will manage the day-to-day administration of our home, including IT system maintenance.
The Administrator responsibilities also encompass efficiently handling new resident admissions and inquiries, conducting show rounds, and providing essential HR and financial support. You'll oversee the reception team, ensuring their effective performance through regular supervision and performance reviews. In this role, you'll be responsible for selecting methods and tools while effectively communicating complex information. The Administrator's ability to plan, schedule, and monitor work is essential for meeting deadlines. You must be flexible for this position because you will be working in three different care homes for at least one day a week to support with reception and administration, as well as fill in for sick and annual leave.
Do you have?
- A Level or equivalent, GCSEs or equivalent in English and Maths
- Solid IT background including database management systems, HR databases, time and attendance systems, and moderate Microsoft Office proficiency
- Experience in reception or administration roles, staff management, and teamwork
- A dedication to excellent customer service, emphasizing person-centred care, kindness toward residents, and professionalism in all interactions.
- Desirable to have experience working in the care sector and CQC regulations for care homes
- Strong communication skills, combining empathy and a passion for enhancing lives and fostering trust with families.
Benefits:
- Comprehensive induction, onboarding, and E-learning courses
- Specialized training and accelerated development programs
- NVQ program opportunities with ongoing supervision
- Competitive compensation, extra vacation for long term service, and company sick pay
- Enrolment in a pension scheme, complimentary uniforms, and employee of the month recognition
- Rewards for demonstrating our values and referring colleagues
- Access to a confidential employee assistance program with discounts
- Participation in an eye voucher scheme and engagement in health and well-being activities and events.
At Olive Recruit, we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values Integrity, Impact, Inclusivity, and Innovation guide our efforts to create an environment where every employee feels valued, respected, and empowered to excel. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes. The successful applicant will undergo a free enhanced disclosure from the disclosure barring service and other compliance checks required.
Group Receptionist/Training Administrator in London employer: Olive Recruit
At Olive Recruit, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values diversity and empowers our employees. As a Group Receptionist/Training Administrator in London, you will benefit from comprehensive training programs, competitive compensation, and opportunities for professional growth, all while making a meaningful impact in the lives of residents with dementia. Join us to be part of a team that champions integrity, inclusivity, and innovation, ensuring every employee feels valued and respected.
StudySmarter Expert Advice🤫
We think this is how you could land Group Receptionist/Training Administrator in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Olive Recruit!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Olive Recruit.
We think you need these skills to ace Group Receptionist/Training Administrator in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Olive Recruit. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Olive Recruit and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Olive Recruit. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Olive Recruit's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Olive Recruit
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Olive Recruit.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Olive Recruit will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Olive Recruit and how you would contribute to adapting HR strategies.
