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For Companies At a Glance
- Tasks: Manage delivery routes and ensure efficient stock movement while providing top-notch customer service.
- Company: Join a dynamic team focused on excellence and growth.
- Benefits: Enhanced parental benefits, EAP, pension, and 22 days annual leave.
- Other info: Opportunity to develop your skills and support your team's aspirations.
- Why this job: Lead a team, make an impact, and thrive in a fast-paced environment.
- Qualifications: Experience in a similar role and a valid driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking to recruit a new Driver Coordinator.
Key Responsibilities
- Manage the efficient route planning of the delivery vehicles and ensure that stock is moved efficiently and safely.
- Build relationships with internal customers to determine their requirements, manage expectations and achieve our service level agreements.
- Live and breathe excellent customer service and support and coach our Drivers to do the same.
- Ensure all business Health and Safety measures are followed and report on all accidents and near misses.
- Motivate, lead and develop the team to excel in their current role and understand and support their aspirations.
- Improve returns, credits and warranty processes thereby enhancing the customer experience.
- Control and monitor costs, such as driver overtime, absence etc.
Skills and Experience
- Experience working in a similar role.
- Ability to lead, motivate and supervise a team of Drivers.
- Strong attention to detail.
- Ability to thrive in a high pressure and fast-paced environment.
- Desire to work for a company where you can thrive, and which encourages those around you to thrive.
- Current valid Driving License.
What we offer
- Enhanced parental benefits.
- EAP.
- Pension.
- 22 days annual leave.
Driver Co-ordinator in Peterborough employer: Nova Leisure Ltd
Contact Detail:
Nova Leisure Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver Co-ordinator in Peterborough
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. Building connections can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to route planning and team management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your customer service skills during the interview. Share specific examples of how you've handled challenging situations in the past, especially those that highlight your ability to motivate and lead a team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Driver Co-ordinator in Peterborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in route planning and team management. We want to see how you've excelled in similar roles, so don’t hold back on those achievements!
Showcase Your Customer Service Skills: Since we live and breathe excellent customer service, include examples of how you've built relationships and managed expectations in previous jobs. This will show us you’re a great fit for our team!
Be Detail-Oriented: Attention to detail is key in this role. When writing your application, double-check for any typos or errors. A polished application reflects your commitment to quality!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Driver Coordinator position!
How to prepare for a job interview at Nova Leisure Ltd
✨Know Your Routes
Familiarise yourself with the area and potential delivery routes. Being able to discuss efficient route planning during the interview will show that you understand one of the key responsibilities of the Driver Coordinator role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated a team in the past. Highlight specific situations where you’ve coached others to improve their performance, as this aligns perfectly with the job's focus on team development.
✨Emphasise Customer Service
Be ready to talk about your approach to customer service. Share experiences where you’ve gone above and beyond to meet customer needs, as this is crucial for building relationships and achieving service level agreements.
✨Health and Safety Awareness
Brush up on health and safety regulations relevant to the transport industry. Be prepared to discuss how you would ensure compliance and report incidents, demonstrating your commitment to maintaining a safe working environment.