Income Officer Apply now

Income Officer

Christchurch Full-Time 24000 - 28000 £ / year (est.)
Apply now
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At a Glance

  • Tasks: Manage income and debt recovery while providing money advice and negotiating payment plans.
  • Company: Join a well-established Housing Association in the vibrant South West region.
  • Benefits: Enjoy a permanent contract, competitive salary, and flexible hybrid working options.
  • Why this job: Make a real impact in housing while developing your skills in a supportive environment.
  • Qualifications: Experience in income management and knowledge of welfare benefits are essential.
  • Other info: This role offers a chance to grow within a respected organization.

The predicted salary is between 24000 - 28000 £ per year.

I am currently working with a well-established Housing Association in the South West region looking to onboard an Income Officer on a permanent basis. To be successful in the Income Officer role you’ll need: Experience in Income management and debt recovery/collection, including negotiating payment arrangements, providing welfare benefit and money advice and preparing applications for court. Knowledge and experience of either social housing, home ownership or the private rented sector A working knowledge of welfare benefits Effective decision making skills, a confidential approach and the ability to prioritise a busy workload. Benefits of this Income Office role: Permanent contract Salary between £30,000-£35,000 Flexible and hybrid working pattern If you are interested and think your experience is suitable for this Income Officer position, please get in touch on (phone number removed) and we can discuss the role further

Income Officer employer: Niyaa People Ltd

Join a well-established Housing Association in the South West, where we prioritize employee well-being and professional growth. As an Income Officer, you'll benefit from a competitive salary, flexible and hybrid working options, and a supportive work culture that values your expertise in income management and debt recovery. We are committed to fostering a collaborative environment that encourages continuous learning and development, making this an excellent opportunity for those seeking meaningful and rewarding employment.
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Contact Detail:

Niyaa People Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Income Officer

✨Tip Number 1

Make sure to highlight your experience in income management and debt recovery during the interview. Be prepared to discuss specific cases where you successfully negotiated payment arrangements or provided money advice.

✨Tip Number 2

Familiarize yourself with the welfare benefits system and be ready to explain how you can assist clients in navigating it. This knowledge will demonstrate your expertise and commitment to helping others.

✨Tip Number 3

Showcase your decision-making skills by preparing examples of how you've prioritized tasks in a busy workload. This will illustrate your ability to manage time effectively in a fast-paced environment.

✨Tip Number 4

Research the Housing Association's values and mission. Being able to align your personal values with theirs during the conversation can make a strong impression and show that you're a good cultural fit.

We think you need these skills to ace Income Officer

Income Management
Debt Recovery
Negotiation Skills
Welfare Benefit Knowledge
Money Advice
Court Application Preparation
Social Housing Experience
Private Rented Sector Knowledge
Decision Making Skills
Confidentiality
Workload Prioritization
Communication Skills
Customer Service Orientation
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in income management and debt recovery. Include specific examples of negotiating payment arrangements and providing welfare benefit advice.

Craft a Strong Cover Letter: In your cover letter, emphasize your knowledge of social housing and the private rented sector. Discuss how your skills align with the requirements of the Income Officer role.

Showcase Decision-Making Skills: Provide examples in your application that demonstrate your effective decision-making skills and ability to handle a busy workload. This will show that you can prioritize tasks effectively.

Highlight Confidentiality: Mention your approach to confidentiality in your application. This is crucial for the role, so be sure to explain how you maintain discretion when dealing with sensitive information.

How to prepare for a job interview at Niyaa People Ltd

✨Showcase Your Experience

Be prepared to discuss your previous experience in income management and debt recovery. Highlight specific examples where you successfully negotiated payment arrangements or provided welfare benefit advice.

✨Demonstrate Knowledge of Housing Sectors

Familiarize yourself with the different housing sectors mentioned in the job description. Be ready to explain how your knowledge of social housing, home ownership, or the private rented sector can contribute to the role.

✨Highlight Decision-Making Skills

Prepare to discuss situations where you had to make effective decisions under pressure. Use examples that showcase your ability to prioritize tasks and manage a busy workload.

✨Emphasize Confidentiality and Professionalism

Since the role requires a confidential approach, be sure to convey your understanding of the importance of confidentiality in income management. Share experiences that demonstrate your professionalism and ethical standards.

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  • Income Officer

    Christchurch
    Full-Time
    24000 - 28000 £ / year (est.)
    Apply now

    Application deadline: 2026-12-18

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    Niyaa People Ltd

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