Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for housing schemes, ensuring smooth tenancy management and communication.
- Company: Join a dynamic Housing Association in Cardiff focused on community and support.
- Benefits: Enjoy flexible hybrid working and a competitive hourly rate of £22-24.
- Why this job: Make a real impact in people's lives while gaining valuable experience in housing management.
- Qualifications: Previous experience as a Housing Officer or ASB officer is essential.
- Other info: This is a temporary role for 2 months, with immediate availability required.
Housing Officer
20 00 per hour (VIA umbrella)
South Derbyshire
Free parking, mileage paid, and the opportunity to make a real impact in your community this is a fantastic chance for an experienced Housing Officer to join a supportive team delivering tenancy and neighbourhood services in the South Derbyshire area.
We are recruiting on behalf of a well-established housing provider, Trent & Dove Housing, for a Housing Officer to work within the Neighbourhoods team. Based across their South Derbyshire stock, you\’ll manage a patch of properties, providing tenancy management, dealing with ASB, estate issues, safeguarding referrals, and offering advice on mutual exchanges and tenancy changes. This is a mobile role, with a supportive office base and the option to work from home when not out on patch.
We are very keen to speak to Housing Officers, Neighbourhood Officers, Tenancy Officers, and Tenancy Support Officers with strong case management experience. You\’ll need confidence working independently, excellent customer service skills, and a solid understanding of tenancy legislation. You\’ll ideally have a CIH Level 3 or similar qualification but we are very keen to speak to anyone with relevant experience, whether or not you hold formal qualifications.
If this role is of interest, please click apply, email Tiyana at (url removed), or give her a call on (phone number removed).<br
Housing Officer employer: Niyaa People Ltd
Contact Detail:
Niyaa People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarize yourself with the specific housing schemes in Cardiff. Understanding the local context and challenges will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight any previous experience you have with tenancy management or dealing with anti-social behavior (ASB). Be ready to share specific examples of how you've successfully handled similar situations.
✨Tip Number 3
Show your commitment to early intervention and prevention strategies. Think of ways you can proactively address tenancy issues before they escalate, and be prepared to discuss these ideas.
✨Tip Number 4
Since this role requires you to hit the ground running, emphasize your ability to adapt quickly and work independently. Share instances where you've successfully managed your workload in a flexible or hybrid working environment.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Housing Officer or ASB officer. Focus on your ability to manage tenancy queries, enforce conditions, and handle neighbourhood issues.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the flexibility it offers. Mention your previous experience and how it aligns with the responsibilities outlined in the job description.
Showcase Communication Skills: Since the role emphasizes communication, provide examples in your application of how you've successfully managed tenant relationships and resolved complaints in the past.
Highlight Availability: Clearly state your availability to start within one week, as this is a key requirement for the position. This will show your eagerness and readiness to take on the role.
How to prepare for a job interview at Niyaa People Ltd
✨Show Your Knowledge of Tenancy Management
Make sure to familiarize yourself with tenancy agreements and policies. Be prepared to discuss how you would enforce these conditions and handle any potential issues that may arise.
✨Demonstrate Your Communication Skills
As a Housing Officer, effective communication is key. Prepare examples of how you've successfully communicated with tenants or resolved conflicts in the past.
✨Highlight Your Experience with ASB
Since managing low levels of Anti-Social Behaviour (ASB) is part of the role, be ready to share your previous experiences dealing with ASB cases and the strategies you used to address them.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about how you would handle specific neighbourhood issues or tenancy complaints, and articulate your thought process clearly.
