User Experience Researcher

UX Researcher

We are looking for a talented and driven UX Researcher to join our team on a permanent basis. This is an exciting opportunity to contribute to user-centred product development by delivering deep insights into user behaviour, needs, and motivations. You’ll be part of a collaborative environment working alongside product managers, designers, and developers to shape impactful user experiences.

Key Responsibilities:

• Plan and conduct user research using a range of methods, including interviews, surveys, usability testing, ethnographic studies, and A/B testing
• Analyse qualitative and quantitative data to uncover insights that inform product and design decisions
• Create user personas, scenarios, and journey maps to support the design process
• Deliver insights and feedback to Agile teams in alignment with sprint cycles
• Advocate for user-centred design principles across teams and stakeholders
• Present findings through clear and engaging reports and presentations
• Collaborate closely with cross-functional teams throughout the product lifecycle
• Contribute to building a user-focused culture within the organisation

About You:

• Background in Human-Computer Interaction, Psychology, Information Science, Human Factors, Computer Science, or a related field
• Proven experience in UX research with a portfolio demonstrating applied research and impact
• Skilled in both qualitative and quantitative research methods
• Strong analytical and critical thinking abilities
• Excellent communication skills, capable of tailoring findings to various audiences
• Familiar with UX design principles and collaboration tools
• Organised, detail-oriented, and capable of managing multiple projects

What’s Offered:

• Competitive salary and benefits package
• Opportunities for training and professional development
• Hybrid working arrangements
• Options for full-time or part-time work
• Private healthcare cover
• Birthday day off

This is an excellent opportunity to make a real impact on meaningful products while helping shape a user-centric culture. If you're passionate about improving user experiences through research, we’d love to hear from you. If you would like further information on this role then please contact Jack at