At a Glance
- Tasks: Lead NFU Mutual's digital product strategy and inspire a dynamic team.
- Company: Join a top-rated insurance company with a strong focus on employee experience.
- Benefits: Enjoy a competitive salary, annual bonus, and generous leave policies.
- Other info: Hybrid working model with a supportive and inclusive culture.
- Why this job: Shape the future of digital products and make a real impact.
- Qualifications: Proven experience in digital product leadership and stakeholder management.
The predicted salary is between 54000 - 66000 £ per year.
Shape the future of NFU Mutual's Digital Customer Strategy and roadmap. Lead and develop our Digital Product team. Hybrid working with 80% homeworking and 20% from our Head Office in Stratford-upon-Avon.
About the role
We have a fantastic opportunity for a Senior Digital Product Manager to provide strategic leadership across NFU Mutual's growing digital product portfolio, ensuring our digital products maximise customer and business value and continue to evolve in line with our strategic ambitions. Reporting to the Head of Digital Customer Strategy, you will lead and develop our Digital Product team and provide senior product leadership across an expanding portfolio. You will shape and oversee the Digital roadmap, ensuring priorities are driven by customer and business value, aligned to strategic outcomes and translated into clear, deliverable product plans. This is an exciting point in NFU Mutual's digital transformation. As established digital products transition from programme delivery into enduring BAU product ownership, our ambitions and product estate continue to grow. You will play a pivotal role in ensuring we maximise the value of what we have already delivered whilst creating the product leadership and capacity to support the next phase of transformation across areas including Claims and Commercial Customers.
Working closely with senior stakeholders across the business, you will create clarity across competing priorities, build alignment around product direction and ensure teams remain focused on delivering the outcomes that matter most. You will provide strong strategic ownership throughout the product lifecycle, balancing customer, commercial, operational and technology considerations while driving a culture of delivery, accountability and continuous improvement. You will provide digital product expertise across the organisation, working with internal teams, strategic partners and third-party suppliers to enable effective delivery within appropriate quality, financial and regulatory expectations. You will proactively identify and resolve barriers to progress and ensure dependencies across the wider Digital portfolio are understood and effectively managed. As a member of the Digital leadership team, you will also play an important role in developing our product management capability. You will lead, coach and motivate Product Owners, creating clear accountability and direction while raising product management standards and building the capability required as NFU Mutual's Digital portfolio continues to expand.
This role requires a strategic and influential product leader who can bring together strategy, customer need and delivery, turn ambition into clear priorities and create the environment for teams to deliver outstanding digital experiences and measurable business value.
About you
You will be an experienced digital product leader with a strong customer and commercial focus, and a track record of leading products through transformation and into continuous product management. Comfortable working at both strategic and delivery level, you will be able to turn business strategy and customer needs into clear product priorities and roadmaps. You’ll bring sound judgement when balancing competing demands and be confident creating clarity and alignment across complex stakeholder environments. You’ll be a collaborative and influential leader who can bring together business, customer, technology and delivery teams. With a strong delivery mindset, you’ll know how to maintain momentum, encourage accountability and constructively challenge where needed to achieve the right outcomes.
To join our team, you will also have the following:
- Strong digital product management and leadership experience, ideally across multiple products or customer journeys.
- Experience of leading, coaching and developing Product Owners or product teams.
- Excellent senior stakeholder management, communication and influencing skills.
- Experience of shaping product strategies and roadmaps, prioritising investment and securing senior sponsorship.
- A track record of leading significant digital change from inception through delivery and into continuous improvement.
At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees. We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process. We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.
Benefits and Rewards
- Salary - up to £75,000 depending on experience.
- Annual bonus (up to 25% of salary).
- Contributory pension scheme, up to 20%, including your 8% contribution.
- 28 days annual leave + bank holidays + buy/sell/save holiday trading scheme.
- A Family Friendly policy that helps you balance your work and family responsibilities.
- Private medical insurance + options to add family members.
- Access to savings at High Street brands, travel and supermarkets.
- £20 contribution to a monthly gym membership - subject to T&Cs.
- Health and wellbeing plan - cashback for dentist, opticians, physio and more.
- Employee Volunteering - volunteer in the community for one day each year.
- Mentoring opportunities to help you grow your career.
- Unlimited access to Refer a Friend £500 bonus scheme.
- Life Assurance cover of 4 x salary.
- Employee discounts of 15% on a range of NFU Mutual insurance policies.
- Salary sacrifice employee car scheme - subject to eligibility.
Working at NFU Mutual
We're one of the UK's leading general insurance and financial services organisations, and for over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us, so we're proud to be recognised as "a great place to work". Our Gallup Exceptional Workplace 2026 award was not only awarded with Distinction, but it also marked us as the first UK based company to earn a Gallup Exceptional Workplace award for eleven consecutive years. We’ve also been consistently recognised by Glassdoor. We appeared in the Glassdoor Best Places to Work UK list in 2023, 2024 and 2026 — and in 2026, we were the highest ranked insurance business in the UK, highlighting our strong employee experience and the positive feedback our people share on the platform. Additionally, we were named in the LinkedIn Top Companies 2026 list of "Best midsize employers to grow your career in the UK", and we’ve been certified as a UK Top Employer by the Top Employers Institute in 2023, 2024, 2025 and 2026. We offer a supportive and empowering culture where people are inspired to perform, given opportunities to grow, and recognised and rewarded for their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable - so we're successful now and in the future.
Senior Digital Product Owner in Stratford-upon-Avon employer: NFU Mutual
NFU Mutual is an excellent employer that values collaboration and innovation, offering a hybrid work model that allows for 80% homeworking. With a strong focus on employee development and a supportive work culture, team members are encouraged to grow their skills in data analysis and coding while making a real impact on customer outcomes. The Stratford-upon-Avon office provides a vibrant environment where employees can connect with colleagues across various departments, enhancing both professional and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Digital Product Owner in Stratford-upon-Avon
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like NFU Mutual!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at NFU Mutual would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at NFU Mutual through your school's career services!
We think you need these skills to ace Senior Digital Product Owner in Stratford-upon-Avon
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Senior Digital Product Owner, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Senior Digital Product Owner position at NFU Mutual. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at NFU Mutual
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
