IT Integration Manager (nexfibre)

nexfibre is a next-generation fibre broadband company, formed in December 2022 as a joint venture between InfraVia Capital Partners, Liberty Global and Telefónica. We are on a mission to deliver high-speed broadband across the UK on a wholesale basis that can be used by all retail Internet Service Providers – our network currently passes over 2.6M homes. We are backed by a £4.5 billion investment by our investors and banks. Working closely with our commercial & strategic partner Virgin Media O2, we will create the only national scale fibre to the home network to compete with BT Openreach. We are supporting the Government’s ambition to tackle digital exclusion, deliver nationwide ultrafast broadband rollout by 2030 and level up disconnected communities by investing in the areas we’re building in and acting as a net contributor. nexfibre is a small, growing and dynamic organization. We look to attract high performing, energetic, analytical and entrepreneurial team members with an engaged, low-ego culture and growth mindset.

Job Purpose

Responsible for the planning and delivery of the active network, service assurance, and OSS integrations, including the management of internal and external stakeholders.

Key Accountabilities

• Act as the primary operational interface between nexfibre, VMO2, and Substantial Group for the integration of IT, service assurance, and OSS platforms.
• Responsible for defining the integration strategy, leading analysis (including separation activities), and ensuring Legal Day 1 readiness.
• Post-acquisition, accountable for the end-to-end delivery of integration programmes, including IT and OSS migration, service assurance continuity, data and asset reconciliation, and remediation activities.
• The role will also involve contributing to IT activities to support and enhance service performance and efficiency where required.
• Ensures strong stakeholder and partners management, effective governance, risk control, and a smooth transition to BAU operations.

Example Post-acquisition Activities Include

• Track execution of key IT deliverable items in the integration plan.
• Validate costs, wherever there is nexfibre contribution, and delivery of IT integration plan items.
• Migration and novation of active network infrastructure: loading them into the VMO2 IT stack (e.g. OLT migrations, supplier transitions).
• Integration and migration of OSS platforms (inventory, provisioning, assurance systems).
• Alignment and stabilisation of service assurance processes (fault, incident, performance management).
• Validation of customer operations processes in Nutmeg footprint.
• Validation of delivery of key IT functionalities required in the VMO2 IT stack to migrate the Nutmeg network.
• Delivery of remediation programmes to resolve data, processes and system inconsistencies.
• Coordination of stakeholder engagement across internal teams and partners.
• Transition to BAU operations, including NOC readiness, customer processes, documentation, and process alignment.

Builds and maintains trusted relationships with key internal and external stakeholders to ensure alignment and successful delivery of integration objectives.

About You

At nexfibre, we’re building a culture that attracts, develops, and retains top talent. Our values are Open, Fast, Simple. Our team is driven, high-performing, and thrives in a fast-paced, ever-evolving digital infrastructure industry. We’re looking for people who share our passion for connecting communities, driving innovation, and delivering the next generation of full-fibre networks across the UK. The successful candidate will bring the following attributes and skills:

• Proven experience in IT transformation or integration programmes, preferably within a Telecommunications AltNet or ISP environment.
• IT delivery experience, preferably with some IT Architectural or Solution Design background.
• Knowledge of Telecoms OSS/BSS systems, fibre provisioning, APIs, and testing and troubleshooting methods.
• Ideally with understanding of fixed telecoms wholesale solutions.
• Understanding of fibre network architecture and ISP technical systems.
• Experience of project management lifecycle including Planning, RAID and Budget Management.
• Knowledge of Service Design and Transition processes such as Operational Readiness, Service Acceptance and Hypercare/Warranty.
• Customer focused mindset.
• Business awareness, being able to understand the business impact of the technical programme decisions.
• Effective communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• Ability to work independently and collaboratively with cross-functional and inter-company teams.
• Relevant technical qualifications or certifications are desirable.

Benefits

• Competitive salary and bonus scheme.
• 25 days’ annual leave, plus the usual 8 UK Bank Holidays.
• Bupa private healthcare coverage.
• Access to wellbeing and mental health benefits such as the WeCare app, critical illness cover, dental & optical insurance.
• Pension contribution matched up to 10%.
• Access to our car benefit scheme via Tusker and our Cycle to Work scheme.
• Virgin Media / O2 discounts and offers.

Location

We are based in Paddington. The position is full time, hybrid with a minimum 3 days based in the office. Nexfibre is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.