At a Glance
- Tasks: Provide expert HR advice and manage complex employee relations cases.
- Company: Join an award-winning company with a supportive HR team.
- Benefits: Competitive salary, generous holiday allowance, and employee discounts.
- Other info: Enjoy a hybrid work model after the first month with excellent career growth opportunities.
- Why this job: Make a real impact in a fast-paced advisory role while developing your HR skills.
- Qualifications: Experience in HR casework and strong knowledge of UK employment law.
The predicted salary is between 29700 - 36300 £ per year.
We are pleased to be working with an award-winning company that is seeking an HR Case Manager to join their amazing HR team. This is a telephone-based advisory role, supporting managers across the wider group through a centralised HR advisory function, where you'll play a key part in delivering expert HR guidance on a wide range of complex employee relations matters. You'll manage your own caseload while partnering with stakeholders at all levels to drive fair, consistent, and commercially sound outcomes.
The Role
- Provide professional, proactive HR advice via telephone and written communication to managers across the business
- Take ownership of the compliance and checks regarding Right to Work processes (Must have a full understanding of this process, including Visas, etc)
- Take ownership of long-term absence cases
- Manage a varied caseload of complex ER issues, including disciplinary, grievance, capability, and employee concerns
- Support and guide managers through investigations, hearings, appeals, and suspensions
- Review and advise on investigation reports, outcome letters, and formal documentation
- Ensure all cases are handled in line with employment law, best practice, and internal policies
- Coach and support managers to build confidence and capability in people management
- Maintain accurate records using a case management system, ensuring cases are progressed efficiently and within SLAs
- Work collaboratively with HR colleagues to ensure consistency and best practice across the function
About You
- Proven experience managing complex HR/ER casework
- Strong knowledge of Compliance & Right to work checks
- Strong, up-to-date knowledge of UK employment law
- Confident communicator with the ability to influence and challenge at all levels
- Able to take a pragmatic, commercially focused approach to problem-solving
- Comfortable working autonomously while managing multiple priorities
- Strong attention to detail with excellent organisation and diary management skills
- Experience coaching and developing managers is highly desirable
- CIPD Level 5 or above (or equivalent) is preferred
What's on Offer
- Competitive salary package
- Generous holiday allowance (including bank holidays)
- Employee discount schemes
- Onsite facilities including parking and subsidised dining
- Long service and recognition schemes
- Supportive and collaborative HR environment
- Hybrid after 1st month - 3 days in the office / 2 from home
HR Case Manager in Deeside employer: New Ventures Recruitment Ltd
Join a dynamic team in Manchester as a Refrigeration Engineer, where your expertise will be valued and rewarded with a competitive salary of £60,000 a year. Our company fosters a supportive work culture that prioritises employee growth through ongoing training and development opportunities, ensuring you can advance your career while enjoying a healthy work-life balance. With a commitment to innovation and excellence, we offer a unique environment that encourages collaboration and creativity, making it an excellent place for skilled professionals looking to make a meaningful impact.
Contact Details:
New Ventures Recruitment Ltd Recruitment Team
