Prison Custody Officer

Location: York, HMP Millsike

Salary: £36,540

Are you looking for a new role where you can genuinely make a difference?

Why apply for this role?

• Help make a real difference to people’s lives
• An opportunity to build your career within a brand new state-of-the-art prison
• Continuously develop new skills and work with an incredible team
• Excellent salary and benefits package to reward your hard work

PCO Job Responsibilities

As a PCO, you will play a crucial role in maintaining the safety, security, and well-being of prisoners at HMP Millsike. Your responsibilities will include:

• Ensuring high standards of prisoner care and supporting their rehabilitation.
• Conducting security checks and search procedures on prisoners, staff, and visitors.
• Promote safer custody and violence reduction.
• Assisting prisoners in preparing for release by maintaining professional relationships with health and probation services and other professionals.
• Maintaining high standards of security and safety while promoting a positive, restorative and rehabilitative environment.
• Providing support and care for prisoners' physical and mental health needs.
• Using a trauma-informed approach to support prisoners' recovery and rehabilitation.
• Supervising prisoners' activities and work assignments to prevent disturbances and maintain order.
• Communicating effectively with prisoners, adapting language and style to ensure understanding.

Person Specification

We love to see applications from people who are motivated, hardworking, and willing to learn. Here are the core requirements we are looking for in the PCO role:

• Basic to intermediate IT skills (Microsoft Excel, Word, Outlook).
• Excellent communication skills.
• Ability to interact empathetically with prisoners and maintain professional boundaries.
• Commitment to maintaining high standards of safety, dignity, and diversity.

Why Join Us?

At Mitie Care & Custody, diversity and inclusion are at the heart of our operations. We are committed to creating an environment where everyone can thrive and be their best. Our diverse culture fosters innovation and creativity, ensuring that all voices are heard and valued. By joining us, you become part of a team dedicated to making a positive impact on the lives of prisoners and their families.

Employee Benefits

• Healthy Eating and Living: Access to the gym and exercise classes such as yoga and Pilates. Low-cost, nutritious meals available at the staff canteen.
• Electric Minibus Service: Starting six months after commencement, an accessible electric minibus will transport colleagues between Stamford Bridge and the prison, aligning with shift patterns.
• Virtual GP Service: Unlimited 24/7 virtual GP consultations for employees and their households, reducing stress from waiting for standard appointments.
• Health and Wellbeing Days: Twice-yearly events offering health checks, healthy eating information, work-life balance advice, and raffle prizes.
• Long Service Awards: Celebrate milestones with certificates, badges, special lunches, and additional leave after five years.
• Choices Platform: Access to a variety of benefits including gym memberships, dental insurance, dining cards, and a Health Cash Plan.
• MiDeals Discount Portal: Savings at over 1,200 retailers, supporting wellbeing and managing the cost of living.
• Enhanced Maternity & Adoption Pay: 10 weeks of pay for permanent staff, plus a Return-to-Work bonus.
• Free Mitie Shares Scheme: Free shares for staff to foster a sense of investment and belonging.
• Financial Planning Support: Services from Salary Finance, including pay advances, low-cost loans, and personalised budget planning.
• Holidays: Mitie offers holiday entitlements ranging from 5.6 weeks to 6.6 weeks of holiday per year, including statutory holidays. You may have a rising entitlement based on the length of time you have worked for Mitie.
• Pension: Mitie operates two pension schemes as we want you to be able to enjoy your retirement to the full.
• Life Cover: Mitie provides life cover as a lump sum benefit for all permanent and fixed term employees.

If you are passionate about making a difference and want to contribute to a supportive, uplifting environment that helps prisoners unlock their potential, apply now to join Mitie Care & Custody at HMP Millsike.

Tier 2 Sponsorship is not available for this role.