At a Glance
- Tasks: Deliver expert piercings and provide exceptional customer service in a stylish environment.
- Company: Join Missoma, a globally recognised jewellery brand with a creative and caring culture.
- Benefits: Enjoy competitive salary, retail commission, generous discounts, and healthcare benefits.
- Other info: Be part of a supportive team that values inclusivity and innovation.
- Why this job: Combine your piercing skills with creativity and make a real impact in the jewellery world.
- Qualifications: 1.5+ years of piercing experience and strong communication skills.
The predicted salary is between 31500 - 38500 £ per year.
At Missoma, we believe jewellery is more than just an accessory. Founded in 2007 by Marisa Hordern, we’ve grown into a globally recognised brand known for our demi-fine and solid gold pieces, all designed in-house at our London studio and crafted with care. Now, we’re looking for a Piercing Specialist to join our Marlow Store. If you’re passionate about delivering expert piercings in a stylish, supportive, and welcoming environment, and want to be part of a brand that values creativity, care, and community, this could be the perfect fit.
Why You’ll Love Working With Us
- Authentic: We value honesty, open feedback, and conscious sustainability. You’ll be part of a team that genuinely cares about people and the planet.
- Collaborative: Every voice matters. We foster inclusivity, creativity, and fun, working together to innovate and grow.
- Entrepreneurial: We think big and act boldly. You’ll be encouraged to bring ideas, take initiative, and make a real impact.
Your Role as a Piercing Specialist
You’ll be at the heart of our piercing experience — guiding customers through their journey with confidence, care, and style. You’ll also support the shop floor team, bringing the Missoma experience to life at every touchpoint.
Piercing Expertise:
- Welcome customers into our piercing studio with warmth and professionalism.
- Help customers feel relaxed and informed throughout their piercing journey.
- Offer expert styling advice using Missoma’s exclusive jewellery collections.
- Perform piercings to the highest standards of safety, hygiene, and technique.
- Provide clear aftercare guidance and confidently resolve any concerns.
- Stay up to date with UK piercing regulations, techniques, and equipment.
- Advise the wider retail team on legal and safety protocols.
Customer Experience & Shopfloor Support:
- Be a Missoma ambassador, sharing product knowledge, styling tips, and brand insights.
- Deliver exceptional service from first interaction to final purchase.
- Support your team with product expertise and a proactive, positive approach.
What You’ll Bring
- 1.5+ years’ experience piercing in a studio environment, with a strong portfolio.
- In-depth knowledge of UK piercing standards and regulations.
- A clean, professional, and customer-focused approach.
- Excellent communication skills and a warm, engaging presence.
- Ability to tailor your service to each customer’s unique needs.
- A passion for jewellery, style, and helping people express themselves.
What You’ll Get
- Competitive salary
- Retail commission scheme
- Generous staff discount
- Jewellery uniform allowance
- Medicash Healthcare Cash Plan
- Enhanced parental leave after 2 years of service
If you’re looking for a role where you can combine technical skill with creativity, and be part of a brand that’s redefining jewellery and customer experience — we’d love to hear from you.
Piercer in Marlow employer: MISSOMA
At MISSOMA, we pride ourselves on fostering a vibrant and inclusive work culture that values creativity and collaboration. As a Customer Care Advocate, you'll enjoy flexible working hours and the opportunity to grow within a dynamic team, all while being part of a renowned London-based brand that prioritises employee well-being and offers generous staff discounts. Join us to make a meaningful impact in delivering exceptional customer service in the world of demi-fine jewellery.
