Miratech is seeking an experienced Conversational Designer to transform legacy IVR systems into modern, intelligent voice experiences. You will work closely with product, engineering, and operations teams to create seamless voice journeys, improve customer interactions, and optimize contact center performance.
The role focuses on conversation design excellence, platform-agnostic implementation, and delivering human-centered experiences that drive containment and satisfaction across global
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Senior Conversational UX Designer - IVR Modernization employer: Miratech
Miratech is an exceptional employer that fosters a culture of Relentless Performance, ensuring a 99% project success rate and over 30% year-on-year revenue growth. With a commitment to employee development through mentorship and certification programs, as well as a welcoming multicultural environment, employees can thrive while working on impactful projects for top global clients. The flexibility of a Work From Anywhere culture, combined with comprehensive benefits and a focus on social sustainability, makes Miratech an attractive place for those seeking meaningful and rewarding employment in the tech industry.
