Miratech is seeking an experienced Conversational Designer to transform legacy IVR systems into modern, intelligent voice experiences. You will work with product, engineering, and operations to create seamless voice journeys and optimize contact center performance.
The role focuses on conversation design excellence, modeling intents, and designing robust UX patterns across platforms. A strong emphasis on collaboration and measurable improvements is expected.
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Remote Senior Conversational Designer for IVR & Voice UX in Brighton employer: Miratech
Miratech is an exceptional employer that fosters a culture of Relentless Performance, ensuring a 99% project success rate and over 30% year-on-year revenue growth. With a commitment to employee development through mentorship and certification programs, as well as a welcoming multicultural environment, employees can thrive while working on impactful projects for top global clients. The flexibility of a Work From Anywhere culture, combined with comprehensive benefits and a focus on social sustainability, makes Miratech an attractive place for those seeking meaningful and rewarding employment in the tech industry.
