At a Glance
- Tasks: Coordinate service desk tickets and ensure timely dispatch to the right team members.
- Company: Join Microbyte Solutions Ltd, a dynamic tech company in Peterborough.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Fast-paced environment with a focus on teamwork and innovation.
- Why this job: Be the key player in delivering excellent service and client satisfaction.
- Qualifications: Experience in service desk coordination and strong organisational skills required.
The predicted salary is between 31500 - 38500 £ per year.
Microbyte Solutions Ltd seeks a proactive service desk coordinator to ensure tickets land with the right person at the right time.
You will drive the dispatch process, keep queues healthy and provide updates to clients and engineers.
You may come from a service desk or coordination background.
The role combines technical ticket reading with strong organisation, prioritising workloads, and owning outcomes in a fast-paced MSP environment based at our Peterborough head office.
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Service Desk Dispatch Lead in Peterborough employer: Microbyte Solutions Ltd
Microbyte Solutions Ltd is an exceptional employer that fosters a collaborative and innovative work culture, where IT Project Engineers can thrive in delivering cutting-edge migration projects and server solutions. Located in the UK, employees benefit from ongoing professional development opportunities, a supportive team environment, and the chance to work directly with clients to make a tangible impact on their IT infrastructure.
