At a Glance
- Tasks: Manage client relationships and oversee technical projects from start to finish.
- Company: Dynamic engineering firm focused on innovation and client satisfaction.
- Benefits: Competitive salary, private healthcare, and employee ownership opportunities.
- Other info: Flexible working hours and excellent career growth potential.
- Why this job: Join a team where your project management skills can shine and make a real impact.
- Qualifications: Experience in project or account management within a technical environment is essential.
The predicted salary is between 50000 - 65000 £ per year.
The core responsibility is to build and maintain strong client relationships, ensuring satisfaction and driving business growth by understanding client needs, managing project leads, and resolving issues with governance and understanding process. You will oversee the development, implementation, and maintenance of the clients framework document, policies, and procedures to ensure compliance and efficiency in line with the latest client guidelines.
Type of contract: Permanent
Department: BMS
Hours: Mon – Fri - 7am - 4pm
Location: London Based (Visit Buildings Across UK)
Salary: Competitive and dependent on experience
Generally, the above hours will be flexible in line with the needs of the business. We operate a fair working policy but if any extended overtime is worked by agreement of your line manager, then overtime payment will be applicable.
Requirements:
- Proven experience in project management, account management, or operations within a technical or engineering environment
- Strong technical understanding of building services, engineering, or construction-related projects
- Demonstrable experience managing client relationships and delivering high levels of customer service
- Commercially aware with experience managing project budgets, quotations, variations, and financial performance
- Ability to coordinate multiple projects and priorities within fast-paced environments
- Strong understanding of governance, compliance, operational processes, and risk management
- Excellent communication and stakeholder management skills, with the ability to engage confidently at all levels
- Strong organisational skills with high attention to detail and accuracy in reporting and documentation
- Ability to identify process improvements and drive operational efficiencies
- Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook
- Experience preparing operational and performance reports for senior leadership and clients
Responsibilities:
- Undertake sales handovers to gain a full understanding of project scope and communicate requirements to the relevant project teams
- Provide direction, coordination, and control throughout the lifecycle of projects and operational activities
- Oversee projects from initiation to completion, ensuring delivery on time, within budget, and to client expectations
- Manage the commercial performance of projects, including monitoring ongoing works and identifying additional opportunities
- Act as the primary day-to-day liaison for the client, maintaining strong client relationships and ensuring high levels of client satisfaction
- Coordinate reactive and planned works communications, including quotations, approvals, and project progress updates
- Schedule and coordinate activities with engineering teams, delivery teams, subcontractors, and suppliers where applicable
- Monitor account and delivery performance, identify trends and risks, and implement strategies to improve operational and client outcomes
- Analyse processes and recommend improvements to governance, compliance, and operational frameworks
- Ensure projects and operations comply with organisational policies, industry standards, and regulatory requirements
- Drive standardisation across the organisation by ensuring consistency in project documentation, reporting, and processes
- Prepare and deliver regular performance and operational reports to GML and client leadership teams
- Collaborate with estimating teams and department leads to support project opportunities, business growth, and client retention strategies
- Support escalation management, ensuring issues are resolved effectively and within agreed timeframes
- Attend client meetings, review calls, and operational discussions as required
- Maintain accurate project documentation, reporting records, and account information
Following 12 months of continuous employment, you are entitled to become a beneficiary of the Employee-Owned Trust (EOT) scheme. Private Healthcare for you and your dependents.
Technical BMS Project Manager employer: Metropolitan Services
As a Technical BMS Project Manager in London, you will thrive in a dynamic work environment that prioritises employee well-being and professional growth. Our company offers competitive salaries, flexible working hours, and the unique opportunity to participate in an Employee-Owned Trust scheme after one year of service, fostering a sense of ownership and commitment. With a strong focus on client satisfaction and operational excellence, we encourage innovation and process improvements, making it an ideal place for those looking to make a meaningful impact in the engineering sector.
StudySmarter Expert Advice🤫
We think this is how you could land Technical BMS Project Manager
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Metropolitan Services, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Technical BMS Project Manager at Metropolitan Services.
We think you need these skills to ace Technical BMS Project Manager
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Metropolitan Services
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
