At a Glance
- Tasks: Manage and develop key customer accounts while driving sales growth.
- Company: Established coffee roaster with a rich history and a vibrant team.
- Benefits: Competitive salary, company car, 28 days leave, and staff discounts.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Join a passionate team and make an impact in the coffee industry.
- Qualifications: Degree level education and significant experience in customer-facing roles.
The predicted salary is between 38000 - 45000 £ per year.
We're born and bred in Glasgow. Our business was founded on the Clyde back in 1864, and we're still here today. We are proud to roast exceptional coffee for thousands of cafés and hospitality businesses across the UK & Ireland. Our workforce has grown to over 380 to support our expanding customer base, product range and service offering. We count some of the industry's leading talents among our staff, from green coffee buyers and roasting technicians, to barista trainers and field engineers. Do you want to join our team of top talent in an exciting and industry-leading organisation? Read on!
Location: Field-based - UK (Based in England)
Job Type: Fixed term, 12 months (maternity cover)
Salary: £38,000 to £45,000 pa + Bonus + Company vehicle
Benefits: 28 days annual leave plus 4 bank / public holidays, company car, staff discounts and more!
Purpose of Role: The role of the National Account Manager involves the attainment of new group business and the total management and development of all aspects of the assigned customer accounts, protecting and growing MA top line sales and margin with a strong focus on the attainment of new group business. The job holder is required to develop Strategic Account Development Plans to define growth action plans and strengthen relationships within the assigned customer accounts at every level and deliver the annual budget in line with company objectives.
Key Responsibilities:
- Develop, construct and gain agreement for Joint Business Plans including volume, revenue, promotions, pricing, service and account contact objectives and deliver agreed sales growth targets for assigned customer accounts in line with the company's objectives in order to achieve budget.
- Develop and maintain effective working relationships with all key personnel within assigned customer account and network efficiently and effectively to be able to exert influence at all levels of the account in order to maintain business and drive year on year sales growth.
- Negotiate trading terms and pricing within the company agreed guidelines, with support from the Senior National Account Manager and Sales Director, in order to protect account profitability and increase margins where possible.
- Prepare and present regular business reviews to customer accounts to agree and deliver category growth initiatives.
- Monitor and evaluate sales data and commercial reports to identify problems, opportunities and take corrective action where appropriate.
- Communicate effectively and professionally with all other departments within the company to ensure relevant information is shared in order that support and co-operation can be solicited where required to develop the customer account.
Education / Qualifications / Training:
- Educated to degree level or equivalent.
- Full UK driving licence.
Experience:
- Significant experience in a similar, customer-facing role.
- Significant experience in winning new group business.
- Achieving and stretching sales targets.
- Managed significant national account customers.
- Experience in a fast-paced, KPI / target-led environment.
- Experience gained in FMCG / Retail / Food industries.
Skills / Knowledge:
- An excellent level of IT skills (Microsoft Word, PowerPoint, and Excel).
- Skilled negotiator who can deliver a 'win-win' scenario.
- Excellent interpersonal skills.
- Highly organised.
- Good attention to detail.
- Ability to work cross functionally.
Personal Attributes:
- Decisive and takes the initiative.
- Motivated by success and totally committed.
- Ambitious, but patient.
- Performs well under pressure and keeps a perspective.
- Willingness to go the extra mile.
- Works well as part of a team and individually as required.
- Honest and respectful.
- Has an enquiring mind.
We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. Our selection for recruitment does not discriminate on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnicity, ethnic or national origin, religion or belief, sex or sexual orientation or gender reassignment status (protected characteristics).
National Account Manager in Glasgow employer: Matthew Algie
MATTHEW ALGIE is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the coffee sales industry. With a strong focus on employee growth, team leadership, and exceptional customer relationships, employees benefit from ongoing training and development opportunities while working in the vibrant South of England and Wales region. Join us to be part of a passionate team dedicated to driving sales performance and achieving meaningful results.
StudySmarter Expert Advice🤫
We think this is how you could land National Account Manager in Glasgow
✨Get Involved in Local Networking Events
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We think you need these skills to ace National Account Manager in Glasgow
Some tips for your application 🫡
Show Off Your Sales Skills:In sales and business development, it's all about proving you can drive results. Make sure your CV highlights any previous experience in hitting targets or boosting sales. Numbers really speak — include any sales figures or goals you've smashed to grab our attention!
Tailor Your Cover Letter to the Role:This is your chance to shine! Talk about why you're excited about the temporary role at Matthew Algie and how your skills can help us thrive. We want to see your motivation and how you can bring value to our team in a short period.
Highlight Your Relationship-Building Skills:Sales is all about connections. In your application, don't forget to mention your ability to build relationships with clients or colleagues. Share any examples where you've successfully nurtured partnerships or handled client objections — these stories can really help us see your potential.
Be Clear About Your Availability:Since this is a temporary position, let us know when you're available to start and how flexible you are with hours. This clarity helps us assess how well you fit into our immediate needs at Matthew Algie!
How to prepare for a job interview at Matthew Algie
✨Know Your Numbers
In sales and business development, being numbers-savvy is crucial. Brush up on key metrics like conversion rates and sales growth percentages that are relevant to the role at Matthew Algie. It’s all about showing you can analyse data to drive better decisions.
✨Be Prepared for Role-Play Scenarios
Expect role-play scenarios where you're asked to sell a product or handle objections. It’s a great chance to showcase your communication skills and your approach to overcoming challenges. Practice these with a friend or in front of the mirror – it can really help you feel at ease during the interview!
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Since this is a temporary gig, emphasise your adaptability and willingness to jump in quickly. Share examples of how you've successfully adjusted to changes in previous roles or projects. Matthew Algie will want to know you're ready to hit the ground running.
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Temporary roles often require a strong network. Bring up any partnerships or connections you have that could benefit Matthew Algie. Whether it’s past clients or industry contacts, showing you can leverage relationships is a big plus in sales!
