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- Tasks: Support and manage service users while conducting welfare visits and property inspections.
- Company: Join a dedicated team focused on providing essential housing support in South Wales.
- Benefits: Enjoy a competitive salary, home-based work, and opportunities for professional growth.
- Why this job: Make a real impact in people's lives while working in a supportive and collaborative environment.
- Qualifications: No specific qualifications required; just a passion for helping others and strong communication skills.
- Other info: Regular travel is required, so be ready to explore South Wales while you work!
Manpower is recruiting a Housing Officer on behalf of our client. Location: South Wales (Home-based with regular travel required) Salary: £28,000 – £32,000 per annum Contract: Permanent Hours of Work: 40 hours per week, Monday to Friday, 8.30 am – 5.00 pm The Role The Housing Officer is responsible for providing direct support and management to Service Users (SU's) within an allocated location. Working to an assigned own case load, conducting welfare visits and property inspection, the Housing Officer maintains accurate records, keeps systems up to date and adheres to company procedures. Key Responsibilities: Supporting the Service User (SU): Manage a caseload of around (Apply online only) service users Conduct monthly visits, addressing incidents, SU issues, and absconders. Ensure timely relocation or transport of SU's as required. Maintain health and safety standards for SUs. Conduct regular welfare checks.Managing a Property Portfolio: Oversee property maintenance, conducting monthly inspections. Ensure inventory procedures are followed for property items. Make recommendations for relocations and termination of properties. Prepare properties for re-occupation after SU's move on. Ensure compliance with Health and Safety guidelines.Connect and Collaborate: Work closely with the team, attending meetings as required. Provide on-the-job training and support to team members. Collaborate with local support agencies and stakeholders.Essential Criteria Previous experience working in housing or an assisted living role Full UK Driving License and own vehicle GCSE or equivalent in English and Maths Experience in a busy environment, managing competing demands Proficient in Microsoft Word, Excel, PowerPoint, and Outlook Experience of people management Solution-focused with a strong customer service mindset Capable of working independently with minimal supervision Strong organisational skills and ability to coordinate meetings Able to manage multiple deadlines and priorities Excellent written and verbal communication skills with a professional phone manner Positive, enthusiastic, and good listenerBenefits: 25 days annual leave plus national bank holidays Westfield Health Membership Life Cover (2x basic salary) Employee Assistance Programme Mileage expenses Referral Scheme Employer pension contribution (4% employer, 4% employee) Laptop/Phone/other equipment if required 6-month probation periodPlease note – Successful applicants will require Counter Terrorism Clearance (CTC) If you are a dedicated Housing Officer seeking a fulfilling role with a leading short-term accommodation provider, apply now to join our dynamic team. Your expertise will contribute to creating positive outcomes for Service Users and maintaining high standards in property management. Don't miss this opportunity to make a difference. Apply today! MANADZSPON
Housing Officer - South Wales employer: Manpower UK Ltd
Contact Detail:
Manpower UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer - South Wales
✨Tip Number 1
Familiarize yourself with the specific housing regulations and policies in South Wales. Understanding local laws and guidelines will not only help you in your role but also demonstrate your commitment to the position during interviews.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work in South Wales. Attend local housing events or join online forums to connect with others in the field, which can provide valuable insights and potential referrals.
✨Tip Number 3
Prepare for the interview by practicing responses to common questions related to case management and welfare checks. Think of specific examples from your past experiences that showcase your skills in managing service users effectively.
✨Tip Number 4
Research our company values and mission at StudySmarter. Being able to articulate how your personal values align with ours can set you apart as a candidate who is not only qualified but also a great cultural fit.
We think you need these skills to ace Housing Officer - South Wales
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Housing Officer position. Understand the key responsibilities and required skills, so you can tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in housing management, support services, or related fields. Use specific examples to demonstrate how you've successfully managed caseloads or conducted welfare checks.
Showcase Your Skills: Make sure to showcase skills that are crucial for the role, such as communication, problem-solving, and organizational abilities. Provide examples of how you've used these skills in past roles to support service users or manage properties.
Proofread Your Application: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Manpower UK Ltd
✨Know Your Responsibilities
Familiarize yourself with the key responsibilities of a Housing Officer. Be prepared to discuss how your previous experiences align with managing a caseload, conducting welfare visits, and ensuring health and safety standards.
✨Demonstrate Your Communication Skills
As a Housing Officer, effective communication is crucial. Prepare examples of how you've successfully collaborated with teams or supported service users in the past. Highlight your ability to address issues and provide on-the-job training.
✨Showcase Your Problem-Solving Abilities
Be ready to discuss specific instances where you've resolved conflicts or addressed challenges related to service users or property management. This will demonstrate your capability to handle the demands of the role.
✨Understand Health and Safety Compliance
Research the health and safety guidelines relevant to housing management. Be prepared to talk about how you ensure compliance in your work and any experience you have with property inspections and maintenance.
