Field Technical Support Analyst

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Morrison Energy Services is currently looking to recruit a Field Technical Specialistfor our E.

ON Smart Meteringcontract, to provide technical support to our London based teams.

As the Technical Specialist, youll be a key member of the Field Engineering team and will provide day to day Technical support for all meter technicians within your defined area of the field and report to a Field Supervisor within the London team.

You will provide ongoing support and assist with technical queries for field based staff, and will carry out Work in Progress audits (WIPs) to ensure they are adhering to company procedures and Operating safely.

The EON Smart Metering Contract encompasses electricity and gas, traditional and smart metering installation and maintenance services across London, the South of England and Scotland.

The core delivery contract began in May 2016 and supports EONs target to exchange meters for its five million customers with smart meters in line with government targets.

As a Field Technical Specialist your duties ISO27001, MOCOPA, MAMCOP OAMI and Gas Safeaccreditation's.

Assist with Monitoring field performance, identifying any areas of underperformance and take appropriate and timely action to rectify them.

Supporting the Supervisor in ensuring that the field technicians are effectively trained in line with contract objectives / targets and that key personnel are retained and developed.

Provide technical advice and support as required to Field Technicians in the London area.

Attend Customer complaints.

Previous experience within the utilities sector, with a strong knowledge of Smart Metering.

Relevant qualifications within Smart Metering. 25days annual leave plus 8 bank holidays ~ Pension scheme. ~ Life Assurance ~ Company vehicle and fuel card Potential Annual Performance bonus of £1,000.

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