Data Services Team Lead

Lloyd’s List Intelligence are the trusted experts delivering transparent and actionable maritime data empowering 60,000 professionals around the globe to make confident decisions that drive the safe, efficient, and lawful movement of trade by sea. Our advanced analytics, artificial intelligence, and industry expertise transform our unparalleled data into unique insight delivered through data and analytics services, news and commentary, and publications. We have teams working across the globe in data and analytics, product management, editorial and market analysis, technology, marketing, sales, and customer success.

Lloyd’s List Intelligence is looking for a Data Services Manager to manage an existing Data Services Team. This position presents an exciting opportunity for an experienced manager who can work with team members to achieve the desired solutions, but also can be hands-on. They need to have experience with working in a high performing Agile environment and understand how to query and deliver large datasets. They will be responsible for leading the existing Data Services team and driving the team forward with the ability to make change. The individual will need to work closely with customers, sales, validation, and technology to deliver data solutions according to SLAs. The individual should have a good understanding of how to extract and transform data. They also need to understand different delivery techniques. The individual should have experience with working with APIs, and with relational and non-relational databases.

Lloyd’s List Intelligence is a customer-focused business with smart and committed people, who work in a collaborative and flexible environment. We continue to drive multi-million-pound investments into our products to build advanced analytics solutions, leveraging machine learning, AI and high-capacity data processing capabilities. This role is a balanced working model between home and in our modern and centrally located UK - London office close to St Paul’s, Blackfriars, and Farringdon with an excellent and a wide variety of services and transport links situated nearby.

Key Responsibilities

What we are looking for:

• Ability to construct advanced SQL queries to retrieve data from relational databases such as but not limited to Oracle, Postgres, Snowflake.
• Experience of writing queries to extract from NoSQL data stores like OpenSearch, MongoDB.
• Understanding of REST APIs for querying as well as delivering data.
• Able to construct simple scripts using Python or similar language to aid ETL processes.
• Experience of managing a global data focused team.
• Driving the team and individuals’ objectives according to the KPIs.
• First-hand experience of Agile and running a backlog using both Kanban and Sprints.
• Team player who brings positive energy, passion, and can work with different areas of the business, with an understanding of SLAs.
• Ability to use own initiative to troubleshoot problems and find solutions.
• Highly organised and attentive to detail and has a can-do attitude with the ability to manage concurrent tasks.
• Confident individual who is happy to attend meetings (in person and remote) with customers to provide technical expertise and help answer questions on implementations.
• Proficiency in written and verbal English.

Desirable

• Domain knowledge or experience working within the maritime or an adjacent industry.
• Experience working in a startup or PE/Scale-Up.
• A degree in any discipline (Business related degree’s preferable).

Our Promise to You - Benefits

• 25 Days Holiday rising to 27 after 2 years’ service and a day off for your birthday.
• Work anywhere policy (up to 4 weeks per year, subject to approval).
• Life Assurance for 4 x Salary.
• Company pension scheme: employee contribution of 5% basic salary, matched by an employer contribution of 5%.
• Up to 4 Days Paid Volunteering.
• Healthy Lifestyle Subsidy up to £250.
• Enhanced Family Leave (Maternity, Paternity, Shared Parental Leave).
• Flexible benefits including Private Healthcare Plan and Dental Insurance.

We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, colour, ancestry, national origin, religion, and religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law. Please let us know of any adjustments we need to make for you to show us your best self.