At a Glance
- Tasks: Launch and manage mobile app marketing campaigns while collaborating with a global team.
- Company: Join Liftoff, a leading AI-powered performance marketing platform for mobile apps.
- Benefits: Enjoy competitive salary, equity, health benefits, and opportunities for professional growth.
- Other info: Dynamic work environment with regular team gatherings and a commitment to inclusivity.
- Why this job: Make an impact in the mobile app economy and work with diverse clients across various sectors.
- Qualifications: Strong attention to detail, customer support experience, and proficiency in Microsoft Excel.
The predicted salary is between 29700 - 36300 £ per year.
Liftoff is a leading AI-powered performance marketing platform for the mobile app economy. Our end-to-end technology stack helps app marketers acquire and retain high-value users, while enabling publishers to maximize revenue across programmatic and direct demand. Liftoff’s solutions support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, ecommerce, and entertainment.
About this role / team: As a Performance Strategist, you will be responsible for the execution of post sale campaign set ups and creative upload. This role will work closely with our global Account Management team and supporting clients across all regions. This will require you to have a strong understanding of Liftoff’s internal tools and customer objectives. You will be part of Liftoff’s Operations team focused on delivering performance for our customers.
Responsibilities:
- Launch new campaigns and ensure they are set up for success, flagging any non-standard pitfalls.
- Upload new creative units to the platform to improve our Advertisers performance, escalating any issues in the process.
- Identify, triage and escalate issues to management and internal teams.
- Apply edits to campaigns or creatives at the request of our Account Management group and/or clients to improve customer performance.
- Be proactive with knowledge sharing - provide regular updates in internal team meetings.
- Perform various audits to ensure all of our campaigns are set up for success.
- Respond to alerts designed to flag issues with campaigns or creatives.
- Implement our best practice in all areas to ensure successful campaigns.
- Communicate directly with our Account management team and/or clients to clarify requests.
- Provide potential time-shifting, weekend and holiday coverage where needed in accordance with regulations.
- Identify areas of process improvement and development of best practice.
Requirements:
- Strong attention to detail and organization.
- Ability to prioritize effectively.
- Fluent written and spoken English for global team and customer collaboration.
- Competent Microsoft Excel skills.
- Incident and Escalations Management Experience.
- Commercial Support, Customer Engagement Experience.
- Bachelor’s degree or equivalent work experience.
Nice to have:
- 1+ years working experience in a customer support role.
Travel Expectations:
We offer several opportunities for in-person team gatherings, including but not limited to project meetings, regional meetups, and company-wide events. We expect our employees to attend these gatherings at least once per quarter.
Compensation:
Liftoff offers all employees a full compensation package that includes equity and health/vision/dental benefits associated with your country of residence. Base compensation will vary based on the candidate's location and experience.
Liftoff offers a fast-paced, collaborative, and innovative work environment where employees are empowered to grow and make an impact. We’re shaping the future of the mobile app ecosystem—join us and help accelerate what’s next.
Liftoff is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants regardless of race, ethnicity, national origin, age, marital status, disability, sexual orientation, gender identity, religion, veteran status, or any other characteristic protected by applicable law.
Performance Strategist (Ad Operations Executive) in London employer: Liftoff Mobile
Liftoff is an exceptional employer that fosters a fast-paced, collaborative, and innovative work environment, empowering employees to grow and make a significant impact in the mobile app ecosystem. With a strong focus on employee well-being, Liftoff offers competitive salaries, equity, and comprehensive benefits tailored to support personal and professional development. Located in Redwood City, CA, the company promotes a culture of inclusivity and teamwork, providing ample opportunities for mentorship and cross-functional collaboration, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Performance Strategist (Ad Operations Executive) in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Liftoff Mobile and show them what you can bring to the table.
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Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Liftoff Mobile are looking for.
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✨Attend Industry Events
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We think you need these skills to ace Performance Strategist (Ad Operations Executive) in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Liftoff Mobile. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Liftoff Mobile:Show us that you’ve done your homework! In your application, briefly mention what you admire about Liftoff Mobile’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Liftoff Mobile
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Liftoff Mobile will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
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✨Be Ready for Scenario-Based Questions
At Liftoff Mobile, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
