Retail Shift Manager (Permanent) in Somerset, Wellington
Lidl Wellington About the role
£14.95 - £15.45 per hour | 35 hour contract | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. As a Retail Shift Manager at Lidl, you’ll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you’ll keep our store running like clockwork, thriving in a fast-paced and challenging environment.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here.
- Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager
- Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly
- Give our customers the very best experience every time they visit your store
- Passion to thrive as a key part of the Store Team
- A proactive and encouraging approach to help your colleagues develop themselves and store operations
We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Your tasks
Lead your team and ensure smooth store operations while delivering excellent customer service.
Your profile
Passion for teamwork and a proactive approach to leadership.
What's also included
Earn £14.95 - £15.45 per hour, enjoy 30-35 days holiday, and receive a 10% in-store discount.
Tech stack & ways of working
Retail Shift Manager (Permanent) in Somerset, Wellington employer: Lidl
Lidl is an exceptional employer that values collaboration and determination, offering a dynamic work environment where no two shifts are the same. With competitive pay rates, generous holiday allowances, and a strong focus on employee growth and training, Lidl empowers its Customer Assistants to thrive in their roles and advance their careers. The inclusive culture and commitment to well-being make Lidl a fantastic place to work for those looking to make a meaningful impact in retail.
Your perspectives
Make a real impact in a fast-paced environment and grow your career with us.
StudySmarter Expert Advice
Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Lidl, so don’t miss out on building those relationships!
Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Lidl!
Some tips for your application 🫡
Show Off Your Customer Service Skills
In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail
When applying for a full-time role like this one at Lidl, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter
Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Lidl and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability
In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Lidl that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Lidl
Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
Locations
- Wellington
- Somerset
