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- Tasks: Maintain and repair suspended access equipment while ensuring safety regulations are met.
- Company: Join a leading company focused on safety and innovation in engineering.
- Benefits: Enjoy bonuses, private medical insurance, and career progression opportunities.
- Other info: Full training provided with opportunities for certifications and career growth.
- Why this job: Make a real difference in safety while gaining valuable engineering experience.
- Qualifications: Clean driving license and ability to work at heights required.
The predicted salary is between 30000 - 40000 £ per year.
As a field engineer, you will be responsible for the daily preventative maintenance and repairs on suspended access equipment and installation of new customer projects as required in conjunction with the Working at Height Regulations. Troubleshooting on emergency breakdowns and liaising with the customer concerning potential repairs and safety-related issues found during routine work. Provide details to the office for quoting for the pricing of any items required for maintenance, repair, or installation work.
OVERVIEW OF ACCOUNTABILITIES
- Core Focus
- Fall Arrest and Life Safety Lines
- Eyebolts – fall restraint and abseil
- Gantries and walkways
- Guardrails
- Ladders – fixed and portable
- General lifting equipment
Customer Engagement
- Address Customer Inquiries: Responsively attend to customer inquiries, offering comprehensive and accurate information to address their queries promptly.
- Report Additional Works: Following Planned Preventative Maintenance (PPM) visits, meticulously report all necessary additional works, providing a transparent overview of the equipment's condition.
- Site surveys & reporting.
- Accurate Record Keeping: Systematically record all pertinent details during site surveys, ensuring a comprehensive understanding of the equipment and any additional requirements.
- Reporting to Line Manager: Communicate all findings, observations, and project requirements promptly to the line manager for further analysis and action.
Simpro Job Management
- Accurately complete all assigned jobs within Simpro, ensuring job cards are closed in a timely manner and in line with company procedures.
Asset-Level Reporting
- Accurate pass/fail status.
- Clear identification of defects.
- Confirmation where assets are missing, removed, or altered by others.
- Work Notes & Tech Notes: Clients receive sufficient context for inspection outcomes; internal teams have the technical detail required for quoting and compliance.
- Photographic & Evidence Uploads: Upload clear, relevant photographs and supporting information to Simpro to substantiate findings, defects, and completed works.
Remedial Identification & Quoting Support
- Clearly identify remedial works arising from inspections or servicing and provide accurate information to support office-based quoting, including parts, labour, and access requirements.
Compliance & Audit Readiness
- Ensure all Simpro records meet internal quality standards and external audit requirements, supporting compliance with applicable regulations and British Standards.
Customer care
- Ensure High Levels of Customer Satisfaction: Strive for excellence in customer satisfaction by consistently meeting or exceeding their expectations.
- Professional Representation: Uphold the company's image by representing it in a professional manner at all times, fostering positive interactions with customers.
Order Management
- Clear and Concise Customer Reporting: Provide clear and concise reports to customers regarding project progress, ensuring transparency and understanding.
- Timely Document Forwarding: Facilitate efficient order management by ensuring all relevant documentation is accurately compiled and forwarded to stakeholders in a timely fashion.
QUALIFICATIONS AND EXPERIENCE
- Essential
- Clean driving license.
- Experience working with heights.
- Ability to work independently or collaboratively as part of a team.
- Excellent communication skills.
- Previous experience in a similar role.
- Engineering knowledge.
Training and Development
- Full training will be provided, including classroom-based and on-the-job learning.
- Opportunity to gain certifications in working at height safety standards.
- Career progression opportunities into a fully qualified Field Engineer role.
Benefits
- Bonus scheme.
- Performance bonus.
- Quarterly bonus.
- Yearly bonus.
- Additional leave.
- Bereavement leave.
- Company pension.
- Enhanced maternity leave.
- Enhanced paternity leave.
- Free parking.
- On-site parking.
- Private medical insurance.
- Referral programme.
- Sabbatical.
- Sick pay.
Field Engineer in Tilbury employer: LGH Group
Contact Detail:
LGH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer in Tilbury
✨Tip Number 1
Get your networking game on! Reach out to folks in the industry, attend events, and connect with potential employers. You never know who might have the inside scoop on a job opening.
✨Tip Number 2
Practice makes perfect! Before any interview, run through common questions and scenarios related to field engineering. This will help you feel more confident and ready to tackle anything they throw at you.
✨Tip Number 3
Show off your skills! If you’ve got any relevant projects or experiences, be sure to highlight them during interviews. Use specific examples to demonstrate how you can add value to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Field Engineer in Tilbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Engineer role. Highlight your experience with maintenance, repairs, and working at heights. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills: Since you'll be liaising with customers, it's crucial to showcase your communication skills in your application. Use clear and concise language to demonstrate how you can effectively engage with clients.
Be Detail-Oriented: Attention to detail is key in this role. When filling out your application, make sure to provide specific examples of your past work, especially regarding reporting and record-keeping. We love candidates who can keep things organised!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at LGH Group
✨Know Your Equipment
Familiarise yourself with the types of suspended access equipment you'll be working on. Brush up on the Working at Height Regulations and be ready to discuss how you would handle preventative maintenance and emergency breakdowns.
✨Showcase Your Communication Skills
As a Field Engineer, you'll need to liaise with customers regularly. Prepare examples of how you've effectively communicated technical information in the past, especially regarding safety-related issues or additional works required.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've successfully troubleshot issues or identified defects. Be ready to explain your thought process and how you ensured compliance with health and safety regulations during these situations.
✨Prepare for Technical Questions
Expect questions about engineering principles and safety standards. Review relevant British Standards and be prepared to discuss how you would approach site surveys, record keeping, and reporting findings to your line manager.