Credit Control Assistant in Cardiff

This job is with Lewis Silkin LLP, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community.

Please do not contact the recruiter directly.

About the Team

With over 40 members, the Finance team is based across our London, Cardiff, Belfast and Hong Kong offices.

We are looking for a Credit Control Assistant to be based in the Cardiff office and reporting to the Credit Control Manager.

About the Role

This role is critical in supporting the responsibilities of the Credit Control Team and in helping respond to queries from Fee-earners, secretaries and clients.

You’ll also support the London Finance Team to ensure the accurate, timely and efficient completion of credit control related tasks related to cash collection.

Key Responsibilities

• Sending client statements and copy invoices in line with a pre agreed timetable.
• Responding to client queries received into the credit control inbox.
• Assisting Credit Controllers to schedule and diarise monthly debt meetings, where required.
• Assisting with the monthly production of debt reports, collating the reports as applicable and filing appropriately within the firm’s document management system.
• Updating client contact information and specific requirements within the firms accounts systems to ensure correspondence is sent to the correct client contacts.
• Adding new clients to the collections control panel on a weekly basis.
• Producing reports in Excel for the Credit Controllers; to include reporting on 90-day debts; invoice dispatch and interoffice invoicing; circulating these reports to the Working Capital Manager.
• Attending the Credit Control meetings on a weekly basis.
• Assisting with the chasing of some specific debts, as required.
• Supporting the Credit Control team in compiling files for sending to external debt collectors as required.
• Completing Proof of Debt forms and creditor questionnaires for debtors in Administration/Liquidation.
• Reporting on credit limits and assisting the Credit Control Manager with monitoring and reviewing credit limits, as required.
• Supporting the wider Working Capital team with any ad-hoc duties, as required.

About You

You will have a professional manner, excellent communication and interpersonal skills, and have previous experience working within an office.

You’ll have a flexible nature and will enjoy working within a fast-paced team, and will be highly organised.

You’ll also possess strong numeracy and attention to detail skills, which will be key within this role.

We are looking for someone who is passionate about being a team player, who is keen to support others.

Our ideal candidate will be able to demonstrate

• Excellent and accurate numeracy skills.
• Attention to detail – a high level of accuracy is essential.
• Ability to manage a busy workload with good organisational and prioritising skills.
• Ability to meet deadlines and work under pressure, where necessary may be required to work overtime at month end, half year end and year ends.
• Ability to communicate at all levels, with strong written and verbal communication skills.
• Team player and enthusiastic.
• Experience using Word and Excel. It would also be helpful to have experience of Elite 3E (although not essential).

Full training on document management and practice management systems will be provided.

Additional Information

At Lewis Silkin our ethos is simple.

We strive to do the best for our clients, our people and the communities in which we operate.

We recognise that an inclusive workplace allows for all kinds of ideas and thoughts, a variety of points of view that can trigger discussions or deliver innovative results, and a wide range of versatile skills and expertise.

We are proud of the diversity within Lewis Silkin and of our culture that allows people to be themselves at work, ensuring we provide the best possible service to our clients.

We are committed to supporting candidates throughout the recruitment process by supporting anyone who requires adjustments, in order to ensure they have the opportunity to perform at their best.

All applicants will be considered equally and fairly.

If you’d like to request any adjustments throughout the recruitment process, or would like to discuss flexible working patterns, please email the recruitment team in confidence ( recruitment@lewissilkin. com ).